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Resettlement Assistant- limited term

Iowa, United States (On-site)

Resettlement Assistant- limited term

1 Month ago • All levels

About the job

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Job Description

This limited-term position supports the resettlement team in providing services to newly arrived refugees. You will assist with transportation to appointments, ESL class registration, low-income housing enrollment, and client file management. This role is crucial in helping refugees navigate their first weeks and months in the U.S. while meeting the requirements of the Federal Reception and Placement Program.

Must have:

Mature and personal Christian faith
Commitment to World Relief's mission, vision, and values
Desire to serve and empower the Church
Valid driver's license and reliable insured vehicle
High school diploma
Background check and MVR check clearance
Experience with Microsoft software
Cross-cultural experience

Perks:

Competitive benefits package
Employee discount program

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Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position will assist the resettlement team in providing services to newly-arrived refugees by helping them access government and community resources and navigate their first weeks and months in the U.S. while meeting the requirements of the Federal Reception and Placement Program. This position works closely with other program staff to provide comprehensive services in partnership with members of the local community and area churches with the goal of encouraging self-sufficiency among those served.

This is a limited-term position funded through a grant agreement until 4/30/25 and contingent upon funding extension.

ROLE & RESPONSIBILITIES:

Assist refugees with transportation to/from their health screening appointments and other health related appointments
Assist with ESL class registration and enrollment and encourage clients to engage in further integration programs and legal services
Provide detailed and accurate documentation in client files and Dynamics
Assist with enrollment in low-income housing as needed Identify and address barriers to successful resettlement as necessary
Assist with creating case files for new arrivals and provide administrative support following case file reviews
Assist in other programs and perform other duties as needed during periods with no or low refugee arrivals
Transport clients to their appointments using own or World Relief vehicles
Assist with administering beneficiary feedback surveys
Communicate and work with volunteers in order to assist the resettlement team in tasks and core services

JOB REQUIREMENTS:

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
Valid driver’s license and reliable access to an insured vehicle required
High school diploma Must be able to pass a background check and MVR check
Experience in Microsoft software including Excel, Word, Power Point, and Outlook
Cross-cultural experience required
Willing and able to work various hours during the day and available during weekends as needed

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

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