Search Operation Specialist - Trust & Safety

1 Month ago • 1 Years + • Editorial

Job Summary

Job Description

The Search Operation Specialist in Trust & Safety at ByteDance will focus on improving user search experiences within CapCut. Responsibilities include analyzing search queries, classifying user needs, conducting regular quality assessments against evaluation standards, reviewing problematic search cases, rating result quality, suggesting improvements to search labeling, and contributing to policy enhancements. This role involves exposure to potentially harmful content and requires strong English proficiency. The ideal candidate possesses at least one year of experience in search engine optimization, search labeling, or a related field.
Must have:
  • Improve CapCut user search experience
  • Analyze search queries and classify needs
  • Conduct weekly/bi-monthly quality assessments
  • Review bad search cases and rate results
  • Suggest improvements to search labeling and policies
  • 1+ year experience in search-related field
  • Proficient English (written & conversational)
Good to have:
  • Familiarity with social media search engines & algorithms
  • Understanding of user internet habits and culture

Job Details

Responsibilities
About Trust & Safety Team Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at ByteDance helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. -Improve CapCut users’ search experience by determining their search needs through query and tools, and subsequently to sort it out by classification of requirements. - Undergo weekly and bi-monthly search quality assessments to ensure current practice is in accordance with evaluation standard documents. - Review the types of bad search cases and rate the quality of the results. - Provide ideal search labelling results and suggestions for policy improvement.
Qualifications
Minimum Qualifications - Diploma/Degree in any related field. - At least 1 year of exposure to search engine optimization, search labelling or any other search related business experiences. - Proficient English, both written and conversational. Preferred Qualifications - Familiarity with search engines and algorithms of any social media platform would be a plus point. - An in-depth understanding of the culture and familiarity with the internet usage habits of their users. - Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
Job Information
About CapCut

CapCut is an all-in-one video editing app that empowers creators to express themselves and transform videos into creative masterpieces. In addition to its basic features, such as video editing, text, stickers, filters, colors and music, CapCut offers free advanced features, including keyframe animation, smooth slow-motion effects, chroma key, Picture-in-Picture (PIP), and stabilization to help you capture and snip moments.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Similar Jobs

ByteDance - Data Engineer, Cloud and System

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
ByteDance - Imaging Systems Lead - Smart Wearable

ByteDance

San Jose, California, United States (On-Site)
2 Weeks ago
Mashgin - Senior Software Engineer, Computer Vision and Deep Learning

Mashgin

Palo Alto, California, United States (Hybrid)
6 Months ago
Hitachi - Senior AI Data Scientist

Hitachi

Chennai, Tamil Nadu, India (On-Site)
6 Months ago
The Walt Disney Company - Manager, Software Engineering(Scala)

The Walt Disney Company

San Francisco, California, United States (On-Site)
5 Months ago
Onward Search - Senior Communications Specialist

Onward Search

Worcester, Massachusetts, United States (Hybrid)
2 Weeks ago
Sportskeeda - Content Writer - Baseball (MLB)

Sportskeeda

India (Remote)
3 Months ago
Sportskeeda - Content Writer - NBA & WNBA (PFN)

Sportskeeda

India (On-Site)
6 Months ago
Easygo - SEO Coordinator

Easygo

Melbourne, Victoria, Australia (On-Site)
2 Weeks ago
Patreon - Acquisitions Coordinator

Patreon

Los Angeles, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Interactive Brokers - Software Engineer - Java

Interactive Brokers

Mumbai, Maharashtra, India (Hybrid)
6 Months ago
Bragg - AI/ML Engineer

Bragg

Ljubljana, Ljubljana, Slovenia (Hybrid)
2 Weeks ago
Mozilla - Staff Machine Learning Engineer, Gen AI

Mozilla

Denmark (Remote)
6 Months ago
ByteDance - Student Researcher (Doubao (Seed) - Foundation Model - Speech Understanding) - 2025 Start (PhD)

ByteDance

Seattle, Washington, United States (On-Site)
5 Months ago
Social Discovery Group - Senior NLP Engineer

Social Discovery Group

Serbia (Remote)
5 Months ago
Google - Senior Software Engineer, Machine Learning, Google Ads

Google

Los Angeles, California, United States (On-Site)
4 Months ago
Meta - Software Engineer (Technical Leadership)

Meta

Redmond, Washington, United States (On-Site)
5 Months ago
Granicus - Data Scientist 4

Granicus

Bengaluru, Karnataka, India (Hybrid)
6 Months ago
NVIDIA - Senior AI-HPC Storage Engineer

NVIDIA

Westford, Massachusetts, United States (On-Site)
2 Months ago
Inkittt - Senior Front-End Engineer - Mobile & Web

Inkittt

Krakow Am See, Mecklenburg-Vorpommern, Germany (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

NinjaVan - Enterprise Sales Specialist, Digital Services

NinjaVan

Subang Jaya, Selangor, Malaysia (Hybrid)
6 Months ago
Streamline Media Group  Inc  - Game Programmer (Unreal)

Streamline Media Group Inc

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
5 Months ago
PwC - Manager - Talent Acquisition

PwC

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
6 Months ago
ByteDance - HR Operations Advisor

ByteDance

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
2 Weeks ago
Tencent - Tencent Cloud Product Solution Architect - Malaysia

Tencent

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
7 Months ago
ByteDance - Knowledge Management Analyst - Global Payment

ByteDance

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
1 Month ago
Xsolla - Software Engineer (Xsolla User Engagement)

Xsolla

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
1 Month ago
The Walt Disney Company - Brand & Content Marketing Intern

The Walt Disney Company

Petaling Jaya, Selangor, Malaysia (On-Site)
2 Weeks ago
Social Discovery Group - Head of Product of Premium products

Social Discovery Group

Malaysia (Remote)
5 Months ago
NinjaVan - Intern, Finance

NinjaVan

Subang Jaya, Selangor, Malaysia (Hybrid)
6 Months ago

Get notifed when new similar jobs are uploaded

Editorial Jobs

Moonbug Entertainment - Operations & QC Coordinator

Moonbug Entertainment

England, United Kingdom (On-Site)
1 Month ago
STAGE - Creative Content Manager - Series

STAGE

Noida, Uttar Pradesh, India (On-Site)
7 Months ago
ByteDance - Search Evaluation & Investigation - Specialist

ByteDance

Pasig, Metro Manila, Philippines (On-Site)
5 Months ago
The Walt Disney Company - VP Programming Strategy (FX Networks, Freeform & FAST)

The Walt Disney Company

Burbank, California, United States (On-Site)
1 Month ago
Keywords Studios - Russian Content Moderator - Gaming

Keywords Studios

Suginami City, Tokyo, Japan (On-Site)
3 Weeks ago
Snail Games - Production Assistant / Social Media Coordinator

Snail Games

Beverly Hills, California, United States (Hybrid)
1 Month ago
Ubisoft - Project Manager Assistant - Internship (12 months)

Ubisoft

Paris, Île-de-France, France (On-Site)
4 Weeks ago
Maliyo Games - Marketing Lead

Maliyo Games

Nigeria (On-Site)
5 Months ago
JioSaavn - Associate/Senior Associate – Music Research (English & Bengali)

JioSaavn

Mumbai, Maharashtra, India (On-Site)
7 Months ago
Tencent - UGC Operator - PUBG Mobile

Tencent

Shenzhen, Guangdong Province, China (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Where imagination meets innovation, delivering limitless gaming experiences.

San Diego, California, United States (On-Site)

San Jose, California, United States (On-Site)

Dubai, Dubai, United Arab Emirates (On-Site)

New York, New York, United States (On-Site)

San Jose, California, United States (On-Site)

San Jose, California, United States (On-Site)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by ByteDance

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug