Senior Principal Software Engineer

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

• Carrying out DevOps and SRE duties for Big Data on various open-source platforms such as Hadoop, Spark, Trino and Snowflake
• Monitoring platforms and adhere to runbooks/SOPs to manage platform and application problems
• Familiarizing with cluster maintenance processes and implement changes as per documented installation and validation plans
• Showcasing robust troubleshooting (root cause analysis) and debugging skills, aiming to pinpoint and rectify issues, while also offering advice on how to prevent such problems in the future
• Deploying new cloud-based environments (FedRamp) to support new and existing workloads

• U.S. citizenship and security clearance is required for this position due to the nature of the customers assigned to this role
• 12+ years in DevOps, Software Engineering, or related experience
• Experience with Linux administration command line programs and ability to create/edit scripts, Chef, Ansible, puppet
• Knowledge of one or more of the tools – IAC, Containerization and orchestration (Terraform, Docker & Kubernetes) and knowledge of one of the cloud infrastructure providers – AWS, GCP and Azure
• Ability to work on multiple projects and general understanding of software environments and network topologies as well as able to facilitate technical design sessions

• Experience with Big Data related infrastructure administration, which includes but not limited to installation, configuration, maintenance, and upgrades
• Experience with architecting and building Big Data on Prem and in-cloud (including FedRamp) utilizing IAC principles
• Ability to work different schedules as part of an on-call rotation

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