Senior Security Compliance Analyst
Job Summary
Job Description
Cyara seeks a Senior Security Compliance Analyst with 8+ years of experience in managing pre-sales audits, developing security documentation, and contributing to ISO27001, SOC 2, and GDPR/HIPAA programs. Proven knowledge of security standards and frameworks (ISO 27001/2, NIST CSF) is essential.
Must have:
- Security Compliance
- ISO 27001
- SOC 2
- GDPR/HIPAA
Good to have:
- Cloud Computing
- AI Risk
- Security Standards
- Audit Frameworks
Perks:
- Flexible Work
- Global Company
2 skills required
Job Details
Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com
Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/
Cyara’s Values:
At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.
Cyara’s Diversity, Equity, Inclusive and Belonging:
At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.
As the Senior Security Compliance Analyst, you will function as the externally-facing security compliance lead. You will:
● Work closely with customer-facing teams to manage pre-sales and annual customer audits, contract information security reviews. You will track, report and resolve customer compliance issues and requests
● Develop and maintain information security documentation including public and confidential security posture statements
● Train and oversee customer-facing teams’ security-related communications
● Contribute to Cyara’s overall security and privacy roadmap by providing requirements from customers, certification and regulatory frameworks
● Develop and oversee security and privacy awareness training program for all internal staff.
Contribute to ISO27001, SOC 2 and regulatory (GDPR, HIPAA) programs.
You will be responsible for:
- Develop, manage and report on a scalable customer vendor risk audit tracking system
- Ensure timely and accurate completion of internal and external security audits
- Assist in the security tasks of various teams such as engineering, IT, and HR to ensure compliance across the organization
- Develop and provide training to improve the security awareness and knowledge for all employees and contractors
- Work with teams across the organization to develop and communicate status on security compliance road map
- Track and report on security risk activities
- Track and review security compliance evidence in a continuous compliance model
- While this position does not require participation in an official on-call roster, Engineering employees are expected to be available to assist with troubleshooting Severity 1 or Severity 2 production issues as they arise. If contacted, employees should be prepared to respond and provide support, leveraging their domain knowledge and skills to resolve critical incidents.
Let’s talk about your skills/expertise:
- Bachelor's degree in computer science, computer engineering, or a similar field or equivalent experience
- 8+ years security compliance experience
- Certification by a security professional organization (CISSP, CISM, etc)
- Knowledge across all security domains
- Knowledge of Cloud Computing and Cybersecurity controls
- Knowledge of developing security compliance regulations and best practices for managing AI risk
- ISO27001, SOC 2, HIPAA, GDPR auditing or implementation experience.
- Knowledge of security standards and audit frameworks (e.g., ISO 27001/2, NIST CSF)
- Ability to work and communicate across various teams and at various levels of the business
Why you should join us:
At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.
Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators.
Interested? Know someone who might be? Apply online now.
Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant.
Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid
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