Senior Vice President, Head of Creative Services

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers eCommerce for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more.

How we LEAD:

Famehouse is seeking a senior leader to spearhead the growth & innovation of our creative capabilities, in service to our artist & label partners.

This SVP will be our driving force to define and deliver the industry’s best creative agency services to connect artists with their fans, helping labels and their artists bring their vision to life through content & editorial, digital experiences, site & store design, marketing creative and more.

This leader will also drive creative talent acquisition and development, fostering a culture of collaboration, innovation, and drive across our creative teams & beyond.

Candidates must have a demonstrated ability to lead highly collaborative creative teams, to develop meaningful relationships with artist and label teams, and bring a passion for storytelling to the role.

How you CREATE:

• Lead the Growth & Innovation of Famehouse’s Creative Agency Services for Labels & Artists:

  • Articulate a vision for the expansion of our creative offerings to artists & labels, and define the high-level roadmap to achieve that vision

  • Ensure that vision excites the artist & label creative communities, driving innovation in D2C and broader creative agency offerings across editorial, digital, eComm, and more

  • Champion creative innovation by exploring emerging technologies & cultural trends

  • Guide each creative discipline & its leadership to establish and scale their capabilities aligned to artist & label needs (present & future)

• Build Strong Partnerships with Label & Artist Creative Teams:

  • Lead high-level relationships with creative leaders across UMG labels & teams

  • Understand label & artist creative needs and ambitions, translating that ambition into award-worthy work in service of artist & label goals

  • Ensure our creative roadmap addresses evolving artist & label needs, feedback

  • Represent FH creative in senior leadership channels & communication, presenting strong creative vision with clarity, passion, and commercial awareness

• Lead FH’s Creative Organization & Talent Development:

  • Mentor and inspire our high-performing team of creatives

  • Identify & attract creative talent to our organization that adds to our capabilities and brings diverse expertise & experience to our team

  • Foster a culture of creative discovery, collaboration, & growth across creative teams

  • Nurture creative leadership members to empower our teams to deliver their best work

Bring your VIBE:

• 10+ years of relevant experience in creative leadership roles in music, fashion & streetwear, or related field

• Experience leading editorial, site design, and digital creative projects required; experience with eCommerce for music or streetwear preferred

• Strong track record of building relationships with artists and/or label teams preferred; existing relationships with our partners is a major plus

• Outstanding creative leadership skills; proven ability to develop & motivate creative talent

• Proven ability to guide delivery of creative work at a high taste level

• Hands on experience in the creative process – from concepting through to design development and execution

• Natural ability to collaborate and serve the needs of labels and artists. Must be willing to set ego aside in order to deliver for our partners, artists, and their fans.

• Strong interpersonal skills and ability to develop strong relationships across the organization, from senior executive leadership to our own creative team members

• Degree in graphic design, visual communications, interactive design, or related discipline

Perks Playlist:

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit

• Comprehensive medical, dental, vision, and FSA options, as well as:

  • 100% coverage for out-patient mental health services

  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

  • A lifetime fertility support allowance of $30,000 to plan participants

  • Student Loan Repayment Assistance and Tuition Reimbursement

  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation

• Variety of ways to prioritize much-needed time away from work including:

  • Flexible Paid Time Off (PTO) for exempt employees

  • 3-weeks PTO for non-exempt employees

  • 2-weeks paid Winter Break

  • 10 Company Holidays (including Juneteenth and Wellbeing Day)

  • Summer Fridays (between Memorial Day and Labor Day)

  • Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

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Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.