Site Reliability Engineer (SRE)

About White Hat Gaming

White Hat Gaming is a state-of-the-art iGaming platform providing a secure, scalable and flexible modular Casino and Sportsbook Player Account Management solution.

We offer operators choice, from our proprietary Player Account Management (PAM) to a full white-label solution. WHG provides market-leading content including Kambi Sportsbook, CRM tools, all payment options, and more than 3000 games from 120 leading games providers.

With over 500 talented colleagues from around the world, we offer a dynamic, collaborative environment where your ideas can flourish alongside industry leaders. Join us and be at the forefront of iGaming innovation!

In Summary:
As an SRE Engineer at White Hat Gaming, you will play a crucial role in ensuring the reliability, availability, and performance of our platform. You will work in a dynamic, collaborative environment, automating tasks, monitoring system health, and responding to incidents to minimize downtime. Your expertise in cloud platforms, scripting languages, and monitoring tools will be essential in designing and implementing scalable solutions. Join us to be at the forefront of iGaming innovation and contribute to our global team's success.

Your day to day:

• Ensure the reliability, availability, and performance of our platform.
• Automate repetitive tasks to improve efficiency and reduce human error.
• Monitor system health and respond to incidents to minimize downtime.
• Collaborate with development teams to design and implement scalable solutions.
• Conduct root cause analysis of incidents and implement preventive measures.

What we are looking for:

• A minimum of 5 years of experience deploying, monitoring, and troubleshooting large-scale distributed systems
• Background in Linux administration
• Scripting/programming knowledge of at least Unix shell scripting
• Good networking understanding (TCP/IP, DNS, routing, firewalls, etc.)
• Good understanding of technologies such as Apache, Nginx, Databases (relational and key-value), DNS servers, etc
• Understanding of cloud-based infrastructures, such as AWS
• Experience with systems for automating deployment, scaling, and management of containerized applications, such as Kubernetes
• Experience with Terraform for infrastructure
• Quick to learn and fast to adapt to changing environments
• Excellent communication and documentation skills
• Excellent troubleshooting and creative problem-solving abilities
• Excellent communication and organizational skills in English

Nice to have:

• Experience deploying and supporting multiple staging/dev environments
• Experience maintaining continuous integration and delivery pipelines with tools such as Jenkins and Spinnaker
• Experience implementing, operating, and supporting open-source tools for network and security monitoring and management on Linux/Unix platforms
• Experience with Postgres
• Experience with security in AWS
  

How we approach things:

• Dynamic Medium-Sized Environment: We have a can-do ethos, where innovation is encouraged, and action is valued.
• Results-Oriented Focus: We prioritize getting things done while supporting each other to reach both collective and individual goals.
• Global Team: We are truly a global team with people from various countries and cultures contributing to our success.
  
• Open Collaboration: Our open-door policy fosters collaboration across all levels and departments, where ideas flow freely.
• Core Values at Heart: We live by Teamwork, Innovation, Trust, and Integrity in everything we do.

What we offer:

• A remote and flexible working schedule. 
• Discretionary annual performance bonus
• Hardware & Software allowance or work equipment is provided to make sure you have all the right tools to get the job done.
  
• Various well-being programmes and initiatives.
• Training and other learning & development opportunities to support you through your career progression.
• Generous time off varied based on the country of residence.

Everything about WHG won't fit into a job ad, want to find out more about working with us? Apply to get the conversation started. 

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

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