Senior Account Manager

1 Week ago • 5 Years + • Campaign Management • Account Management

Job Summary

Job Description

Netflix seeks a Senior Account Manager to lead pre-to-post-sale campaign execution, partnering with the sales team and clients. Responsibilities include managing top accounts, developing training materials for the account management team, acting as a point of escalation, contributing to product development and process improvement, building media plans, and collaborating with cross-functional teams. The role requires strong analytical and communication skills, project management expertise, and a deep understanding of digital media advertising. The successful candidate will oversee campaign performance, optimize strategies, and build strong client relationships. Experience with various advertising research and verification vendors is essential.
Must have:
  • 5+ years in Account Management/Sales Planning in digital media (video advertising)
  • Experience with Sales Operation systems (CRM, OMS, Ad Servers)
  • Knowledge of digital media sales & marketplaces
  • Excellent communication & analytical skills
  • Proven project management skills
Good to have:
  • Familiarity with Advertising Research and Verification vendors

Job Details

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is seeking a Senior Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Senior Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Senior Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service.  

Sr. Account Managers will also be responsible for being the first point of escalation for the other Account Managers on their teams.  They will have subject-matter expertise on the business that they support and will partner with Account Management Leadership on Sales Enablement Development for internal and offshore teams and assist in Onboarding new hires. 

Key Responsibilities:

  • Manage our top and strategic accounts in partnership with Sales team and driving revenue growth

  • Lead and maintain training materials for the AM organization, build templates and be responsible for training new AMs who join their team in partnership with Sales Enablement 

  • 1st point of escalation for Account Managers on their team vs. immediate escalation to management 

  • Assist managers and partner with Sales Enablement in developing and continually enhancing new products, improving processes, running projects or workflows to ensure effectiveness.  

  • Relied upon as an SME for their Country, Market, or Agency Hold Co.   

  • Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service

  • Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance 

  • Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc. 

  • Host campaign kick-off meetings and partner with client on gathering campaign launch assets 

  • Partner with cross-functional teams on the production of custom creative assets  

  • Collaborate with Account Managers in other regions to share learnings and best practices

  • Work closely with Campaign Management and Ad Operations for flawless order implementation and technical troubleshooting

  • Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics 

  • Provide clients with necessary campaign performance including post-campaign wrap reports 

  • Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future

  • Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies. 

  • Build SME capabilities in specific areas and add depth where managers require full details on a topic

  • Contribute to monthly billing & invoicing  process with clients and finance 

  • Establish strong working relationships with client and agency partners, leaning into the sales strategy of the market or the book of business

We’re Looking for:

  • 5+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising

  • Experience working in Sales Operation systems (CRM, OMS, Ad Servers) 

  • Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising

  • Excellent verbal and written communication skills 

  • Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders

  • Proven project management skills with ability to multitask and manage requests from various stakeholders.

  • Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc. 

If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world!

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

포용성은 넷플릭스의 핵심 가치 중 하나이며, 저희는 모든 지원자에게 의미 있는 면접 경험을 제공하기 위해 노력하고 있습니다. 채용 절차 중 장애나 기타 사유로 지원이나 조정이 필요하신 경우, 귀하의 채용 담당자에게 요청해 주시기 바랍니다.

저희는 고용주로서 균등한 기회를 제공하고 다양성을 존중하며.  저희는 다양성과 포용성에 대해 진지하고 신중하게 받아들이며, 인종, 민족, 종교, 피부색, 출생지, 생물학적 성별, 성별 정체성 및 표현, 성적 지향, 나이, 결혼 여부, 군 복무 또는 장애 여부 등을 이유로 차별하지 않습니다

Similar Jobs

Marsh McLennan - Senior Analyst FP&A - Technology

Marsh McLennan

Dublin, County Dublin, Ireland (Hybrid)
1 Day ago
Axon - Senior Security Operations Engineer II

Axon

Seattle, Washington, United States (Hybrid)
7 Hours ago
Microsoft - Senior Applied Scientist

Microsoft

Redmond, Washington, United States (On-Site)
2 Weeks ago
ION - Implementation Engineer - 9951

ION

London, England, United Kingdom (On-Site)
6 Months ago
Sony Pictures Animation - Motion Graphics Designer and Animator

Sony Pictures Animation

Los Angeles, California, United States (On-Site)
4 Hours ago
ByteDance - Marketing Operations and Campaign Specialist

ByteDance

Singapore (On-Site)
3 Months ago
Epic Games - Paid Media Manager (Video)

Epic Games

(On-Site)
2 Weeks ago
Onward Search - Performance Search Manager

Onward Search

Hoboken, New Jersey, United States (Remote)
3 Days ago
GoMarble - Digital Marketing Manager

GoMarble

Bengaluru, Karnataka, India (On-Site)
9 Months ago
Anzuio - Account Manager

Anzuio

New York, New York, United States (Hybrid)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Sperasoft - 2D Artist (Environment and Weapon)

Sperasoft

Masovian Voivodeship, Poland (On-Site)
1 Month ago
Veeam Software - Customer Success Representative, Named (Portuguese Required)

Veeam Software

Alpharetta, Georgia, United States (On-Site)
1 Day ago
Google - Accelerator Architect and Performance Engineer, Generative AI

Google

Mountain View, California, United States (On-Site)
1 Week ago
Whatnot - Staff Product Designer, Seller Experience

Whatnot

Los Angeles, California, United States (On-Site)
1 Day ago
P99 soft - Senior Data Engineer (Snowflake and Python)

P99 soft

Hyderabad, Telangana, India (On-Site)
23 Hours ago
Canva - Senior Platform Product Manager - Cloud Platform

Canva

Sydney, New South Wales, Australia (Hybrid)
3 Months ago
The Walt Disney Company - Senior Specialist Workplace Security

The Walt Disney Company

Glendale, California, United States (On-Site)
2 Weeks ago
NVIDIA - ASIC Engineer

NVIDIA

Bengaluru, Karnataka, India (Hybrid)
1 Week ago
Moloco - Growth Manager (Mid-Market)

Moloco

Berlin, Berlin, Germany (On-Site)
7 Hours ago
ICON Creative Studio - Production Coordinator

ICON Creative Studio

Vancouver, British Columbia, Canada (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in Seoul, South Korea

Sony Music Career - Manager, Distribution

Sony Music Career

Seoul, South Korea (On-Site)
22 Hours ago
Netflix - Counsel, Data Privacy and Security Legal - Korea

Netflix

Seoul, South Korea (On-Site)
2 Weeks ago
SmileGate - In-house Lawyer

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
2 Weeks ago
5 min lab  - BM Planner

5 min lab

Seoul, South Korea (On-Site)
1 Day ago
SmileGate - Financial Accounting Manager (Contract)

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
2 Months ago
SmileGate - SRE Strategy Manager

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
3 Months ago
SmileGate - China IP Licensing Business Manager

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
1 Month ago
SmileGate - Video/Photo Content Creator (Part-time)

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
3 Months ago
Google - Database Sales Specialist, Google Cloud

Google

Seoul, South Korea (On-Site)
2 Days ago
SmileGate - Administrative Assistant/Support Staff (Contract)

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Campaign Management Jobs

The Walt Disney Company - Associate Manager, Marketing (CRM)

The Walt Disney Company

Hong Kong (On-Site)
5 Months ago
Dentsu - Account Executive

Dentsu

Cairo, Cairo Governorate, Egypt (On-Site)
7 Months ago
Trailer Park Group - Creative Strategist - Gaming Marketing

Trailer Park Group

Los Angeles, California, United States (Hybrid)
1 Month ago
Netflix - Operations Import Manager - APAC

Netflix

Singapore, Singapore (On-Site)
4 Months ago
Netflix - Sr. Ad Operations Specialist, Japan

Netflix

Tokyo, Japan (On-Site)
4 Months ago
Bounteous - Senior Braze Developer

Bounteous

Chennai, Tamil Nadu, India (Hybrid)
6 Months ago
Paytm - Paytm Ads ops (Monetization)

Paytm

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Fandom - Sr Ad Operations Specialist

Fandom

Poznań, Greater Poland Voivodeship, Poland (Remote)
1 Month ago
Appier - Campaign Executive

Appier

Taipei City, Taiwan (On-Site)
3 Months ago
Warner Bros Games - Programmatic Coordinator

Warner Bros Games

Mexico City, Mexico City, Mexico (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Netflix is one of the world's leading entertainment services with over 247 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

London, England, United Kingdom (On-Site)

Berlin, Berlin, Germany (On-Site)

Milan, Lombardy, Italy (On-Site)

Paris, Île-de-France, France (On-Site)

Seoul, South Korea (On-Site)

Los Angeles, California, United States (On-Site)

Los Gatos, California, United States (On-Site)

Pennsylvania, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Netflix

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug