Senior Product Designer

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani-A Disney Resort & Spa, and Disney Vacation Club.  

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney! 

This role sits in the Product Design & Creative organization within Technology & Digital for Disney Experiences. It works closely with Technology and Product Management leaders and partners.   

The Sr. Product Designer will report to the Manager, Product Design. 

About The Role & Team: 

This key role is responsible for designing the next generation of digital touchpoints—including web and app experiences—for Disney Signature Experiences, with a primary focus on Disney Cruise Line. The role requires close collaboration with design leaders, peers, and cross-functional partners from Product Management, Program and Project Management, and Technology. 

Key responsibilities include, but are not limited to: 

• Design and user research 

• Information architecture 

• UI and UX design 

• Prototyping 

• Senior leadership presentations 

• On-site and onboard testing 

• A/B/n testing 

• Interactive design enhancements 

• Design workshops 

• Design QA 

• Partner management 

The Product Design and Creative team serves as a center of excellence for digital products, UX, and interaction design across Guest and Cast-facing digitally-led products within DX Technology and Digital. It brings together a wide range of world-class expertise, including UX design, user research, copywriting, content design, motion design, and photo and video asset creation. As a transversal team, it collaborates closely with product managers, technologists, engineers, and program and project managers to craft world-class digital experiences infused with Disney’s signature fun and magic. 

What You'll Do: 

• Design original, useful and elegant digital experiences for guests of Disney Experiences worldwide 

• Owns design explorations on their assigned projects, identifying user/business problems, ideation, testing, and the integration of solutions that improve the broader user experience 

• Contribute to projects within assigned portfolio, flexing to work independently, partner with other designers and partners, and guiding design work of more junior team members 

• Build strong relationships with team members, leaders, and cross functional partners to drive collaboration and innovation on projects 

• Provide end to end documentation for projects within their line of business that are in line with our design system 

• Partner with cross-functional teams – including other designers, product management, technology and consumer insights – to take work from ideation to reality 

• Design product experiences across web, mobile web and native apps (iOS and Android), and emerging tech platforms. May perform user design research 

• Apply rigorous design thinking best practices to develop products and experiences that meet at the crossroads of the physical and digital worlds 

• You will be encouraged to stay up to date with design trends and emerging technologies 

Required Qualifications: 

• Minimum 5 years of related work experience 

• Comfortable working in an agile environment 

• Experience as an end-to-end multidisciplinary product designer, with demonstrated capabilities across a range of design disciplines including testing  

• Strong communication and presentation skills: ability to articulate questions, strategy, design decisions, and updates to leaders and project team members as needed; strong understanding of how their communication impacts the work and business  

• Ability to build interactive prototypes  

• Strong understanding of design best practices and ability to deliver design assets that meet project goals and enhance the user experience  

• Proficient in Figma and a desire to develop further fuctional skills 

• Portfolio required 

Preferred Qualifications: 

• Deep understanding of digital product design and UX principles & methods, including user-centered design, information architecture, UI/UX/interaction design, usability testing, and user research methodologies.  

• High proficiency in design and prototyping in Figma, with a good understanding of front-end technologies.  

• Experience conducting user research, analyzing data, and leveraging insights to inform design decisions.  

• Skilled in identifying user needs and translating them into intuitive, user-friendly designs while aligning with business objectives and driving segment growth.  

• Good knowledge of human behavior and its impact on user interactions.  

• Strong visual communication skills, including expertise in typography, color theory, and layout principles, with impeccable taste.  

• Familiarity with the Disney brand, IPs, stories, and Disney Experience businesses.  

• A well-curated portfolio showcasing skills, experience, and a diverse range of projects that highlight versatility and adaptability. 

Required Education: 

• Bachelor’s degree and/or equivalent work experience 

Preferred Education: 

• Bachelor’s or Masters’s degree in Design, Interaction Design, UX Design, Human-Computer Interaction, Computer Science, Psychology. 

#DISNEYTECH