Storage Tech Support

First-rate interpersonal phone skills, etiquette and work ethic.

*  Ability to work under pressure with calmness and composure.

*  Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures, strong attention to detail, and be able to keep organized notes.

*  Three (3) to Five (5) years of experience in a previous technical support role.

*  Prior knowledge or experience on Dell - Compellent product is an added advantage

*  Networking Troubleshooting Knowledge

*  Basic Virtualization Knowledge

*  Storage Networking Knowledge (optional)

*  Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial