US Product Impact Manager

3 Days ago • All levels • Monetization • Product Management • $96,000 PA - $180,000 PA

Job Summary

Job Description

The US Product Impact Manager, a key member of the Global CSR team, collaborates with Brand/Communications and Public Policy teams. Responsibilities include designing and implementing social, climate, and employee impact strategies aligned with ESG goals. The role focuses on creating positive social impact programs using the platform, products, and people to increase brand trust and performance. Key duties involve executing product impact strategies, partnering with product teams on initiatives like the SOAR program, driving the 'non-profit platform of choice' strategy, engaging external partners, managing user donation initiatives, and contributing to CSR communications.
Must have:
  • Execute product impact strategy
  • Partner with product teams
  • Drive non-profit platform strategy
  • Engage external partners
  • Manage user donation initiatives
  • Bachelor's degree in relevant field
  • Experience in social impact programs
  • Strong project management skills
Good to have:
  • Knowledge of AI technologies
  • Strategic thinking and execution
  • Analytical mindset and data analysis skills
Perks:
  • Medical, dental, and vision insurance
  • 401(k) savings plan with company match
  • Paid parental leave
  • Paid time off
  • Wellbeing benefits

Job Details

Responsibilities
The US Product Impact Manager will be an integral member of the Global CSR team and work very closely with the Brand and Communications Team and the Public Policy Team. The team's work spans a broad and diverse range of functions and workstreams, including designing and implementing social, climate and employee impact strategies as well as working collaboratively across disciplines to bring the right resources, expertise, and experience to each aspect of Environmental Social Governance (ESG). The mission of the team is to deliver positive social impact and environmental sustainability through our platform, products and people that increase brand trust and performance. Join our dynamic Global Corporate Social Responsibility team and lead the efforts to create meaningful social impact programs that demonstrate our societal value. If you have a passion for driving positive change and enjoy cross-functional collaboration, we encourage you to apply. Responsibilities: - Execute product impact strategy, working with cross functional teams and key product leads. - Partner with key product teams, such as LIVE and Shop in the US, to support the roll out of key strategic initiatives (such as SOAR program). - Working with XFN teams to drive the 'non-profit platform of choice' strategy by extending the product offering for non-profits, ad credits, content training and donation feature availability. - Support engagement with external partners, NGOs and non-profits. - Main POC for user donation initiatives, onboarding process for non-profits and key liaison for third party providers like Goodstack and internal product teams. - Contribute to CSR communications, case studies and storytelling.
Qualifications
Minimum Qualifications - Bachelor's degree in a relevant field (e.g., Social Impact, Public Policy, Political Science, Business Administration) or equivalent practical experience. - Proven experience in building and executing social impact programs and industry best practices - Strong project management skills and ability to report to multiple stakeholders, internal and external - Excellent communication and negotiation skills to build and maintain relationships with external partners Preferred Qualifications - Knowledge of artificial intelligence technologies and associated good practice for good. - Ability to think strategically, develop impactful initiatives, and execute them effectively. - Analytical mindset with the ability to measure impact and draw insights from data. - Self-motivated individual who excels in a fast-paced environment.
Job Information
【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $96000 - $180000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

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