American Girl Merchandise Handler (Seasonal)

3 Months ago • Upto 1 Years • Operations

Job Summary

Job Description

The American Girl Merchandise Handler is a seasonal, part-time position at the flagship Chicago store, reporting to the Operations Manager. Responsibilities include processing incoming stock, maintaining stockroom standards, packing and loading returned merchandise, stocking the sales floor, monitoring inventory levels, assisting with general store operations (floor moves, equipment maintenance), and collaborating with other staff to ensure a safe environment. The role requires handling shipments, maintaining cleanliness and safety, fulfilling special requests, and adhering to visual merchandising standards. Flexibility and prioritizing tasks are crucial.
Must have:
  • Process incoming stock
  • Maintain stockroom standards
  • Stock sales floor
  • Monitor inventory levels
  • Ability to lift 30lbs
  • Friendly and approachable
Good to have:
  • Retail or service industry experience

Job Details

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers.

Job Description

The Opportunity: 

The Merchandise Handler is located at the AG Retail Flagship location and reports directly to the Operations Manager. This position is responsible for assisting the visual merchandising manager with daily operations, including stocking merchandise on the sales floor, unloading trucks, and inventory management.

What Your Impact Will Be: 

  • Process incoming stock shipments in a safe and orderly fashion. Maintain stockroom standards for merchandise placement, cleanliness, and safety.
  • Pack up and load trailer with returning merchandise (returns, rework, and doll hospital).
  • Maintain stock on the retail sales floor, including special requests from retail partners.
  • Monitor stock levels on an on-going basis and fill in as necessary adhering to visual standards.
  • Assist in the general execution of the retail business, including floor moves, equipment maintenance, and working with other store personnel to provide a safe environment for both customers and employees. Perform special projects as requested.
  • Demonstrates flexibility in prioritizing tasks to meet the needs of the business.

Qualifications

What We’re Looking For:

  • 6 months to 1 year of experience in retail or service industry, either in material handling, shipping, receiving, retail, or warehouse stock handling, preferred.
  • Ability to lift up to 30 lbs.
  • Must be friendly, approachable, and willing to offer assistance to a guest in a respectful manner, especially children.
  • Must be available to work open and close shifts, weekends, and holidays.

Additional Information

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world’s leading retail and ecommerce companies.

Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights

Similar Jobs

PlayStation Global - Software Engineering Intern - Undergraduate

PlayStation Global

Los Angeles, California, United States (On-Site)
4 Months ago
The Walt Disney Company - Software Engineer I

The Walt Disney Company

New York, New York, United States (On-Site)
3 Months ago
PwC - IN-Senior Associate_ONB_Enterprise Apps SAP_Advisory_Kolkata

PwC

Kolkata, West Bengal, India (On-Site)
4 Months ago
Accurate - Sr. Manager, Business Applications

Accurate

United States (Remote)
4 Months ago
ByteDance - XR Mechanical Engineer / Architect- Pico Lab- San Jose

ByteDance

San Jose, California, United States (On-Site)
3 Months ago
Fanatics - Data Analyst III

Fanatics

New York, New York, United States (Hybrid)
4 Months ago
Room 8 Studio - Business Process Analyst

Room 8 Studio

Romania (On-Site)
3 Months ago
Rush Street Interactive - Sportsbar Lead

Rush Street Interactive

Bogotá, Bogota, Colombia (On-Site)
3 Months ago
Playtech - Junior Customer Technical Support Officer

Playtech

Nicosia, Nicosia, Cyprus (On_site)
3 Months ago
PhonePe - Manager-  Vendor Audits (Lending)

PhonePe

Bengaluru, Karnataka, India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Devoted Studios - Creative Director

Devoted Studios

Québec City, Quebec, Canada (Remote)
7 Months ago
Attentive - Sales Development Representative

Attentive

United States (Remote)
4 Months ago
Evolution - Customer Service - Korean Speaking Online Game Show Host - $24.75/hour + bonus (Online Casino)

Evolution

Burnaby, British Columbia, Canada (On-Site)
4 Months ago
Varonis  - Technical Support Team Leader

Varonis

Morrisville, North Carolina, United States (On-Site)
3 Months ago
Google - Business and Marketing Data Scientist, gTech Ads (Mandarin, English)

Google

Shanghai, Shanghai, China (On-Site)
3 Months ago
PwC - IN_Senior Manager - Healthcare consulting-Health Industries-Advisory-Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
4 Months ago
PwC - IN-Senior Associate_Aura _IN-IT Services Co_IFS_PAN INDIA

PwC

Gurugram, Haryana, India (On-Site)
4 Months ago
Evolution - Austrian German Speaking Game Presenter

Evolution

Birkirkara, Malta (On-Site)
9 Months ago
Workato - Senior Infrastructure Engineer (MLOps)

Workato

Tbilisi, Tbilisi, Georgia (On-Site)
4 Months ago
Match Group - Manager, Communications, APAC

Match Group

Singapore (Hybrid)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in undefined

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Operations Jobs

Adani Enterprises  - Engineer

Adani Enterprises

Mundra, Gujarat, India (On-Site)
5 Months ago
Google - Forecast Operations Manager, Google Cloud

Google

(On-Site)
3 Months ago
Paytm - CST Operations (Flights) - Senior Associate

Paytm

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Unity - Senior Sourcing Procurement Management

Unity

Austin, Texas, United States (On-Site)
6 Months ago
Ness Digital - ServiceNow Architect

Ness Digital

Chicago, Illinois, United States (Hybrid)
3 Months ago
CAE - Junior Simulator Technician

CAE

Rome, Lazio, Italy (On-Site)
5 Months ago
Ericsson - Engineer-TXN

Ericsson

Noida, Uttar Pradesh, India (On-Site)
5 Months ago
Rank group - Experienced Dealer

Rank group

London, England, United Kingdom (On_site)
3 Months ago
Fluence - Customer Experience Manager - EMEA

Fluence

London, England, United Kingdom (On-Site)
3 Months ago
Sphere Entertainment Co - SVP General Manager Sphere

Sphere Entertainment Co

Las Vegas, Nevada, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

We empower generations to explore the wonder of childhood and reach their full potential.


We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it.


Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies.

Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies.


Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators.

El Segundo, California, United States (On-Site)

California, United States (On-Site)

Tennessee, United States (On-Site)

East Aurora, New York, United States (On-Site)

Montreal, Quebec, Canada (On-Site)

California, United States (On-Site)

Tennessee, United States (On-Site)

Tennessee, United States (On-Site)

Texas, United States (On-Site)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

View All Jobs

Get notified when new jobs are added by Mattel Inc

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug