Anti-Piracy Manager

Job Title: Anti-Piracy Manager

Location: New Delhi

Hybrid Working Model

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.
Visit group.springernature.com and follow @SpringerNature /@SpringerNatureGroup

About the Brand

Springer is a leading global scientific, technical and medical portfolio, providing researchers in academia, scientific institutions and corporate R&D departments with quality content through innovative information, products and services. Springer has one of the strongest STM and HSS eBook collections and archives, as well as a comprehensive range of hybrid and open access journals. Visit springer.com and follow @Springer1842

About the Role

The Anti-Piracy Team is part of the General Counsel’s Office, it is charged with the global protection of Springer Nature Group content and assets against piracy. The team is currently based in London, UK, and Shanghai, China. This role will be reporting into Head of Global Anti-Piracy. This new role has been created to address the piracy concerns relating to India.

Responsibilities:  

•    To design, implement and manage India anti-piracy strategy in consultation with business partners and Head of Global Anti-Piracy. Strategy to be based upon a deep understanding of the business product lines and sales models, business priorities and significance of threats (including future ones). 
•    To implement and manage anti-piracy investigations, evidencing and documentation for administrative, civil and criminal actions in India. Engaging with enforcement authorities where necessary.
•    To continually assess business threats on all major Indian marketplace and platform sites (starting with a dedicated project targeting infringing sales on Amazon.in) and to continually adapt anti-piracy responses and mitigations to these by developing and nurturing relationships with brand/abuse managers on the platforms and at their hosts with regular meetings. 
•    To gain privileged access to abuse/brand protection tools and optimize the use and management of these, as well as asking for proactive improvements, privileged access and assistance from the platform providers. 
•    Tracing marketplace infringement back to dedicated websites owned by the sellers in question and then following the money trail and identifying physical locations. Where required engaging with enforcement and/or government authorities to highlight issues and concerns, and to escalate priority cases.
•    To represent Springer Nature on any existing regional publishing and/or cross industry anti-piracy initiatives, and to look at setting up, joining and or contributing to any new such groups. To work within these groups to share knowledge, conduct joint actions, and aid local lobbying etc
•    To inform and/or assist on global trade body enforcement groups as required when there is an Indian connection and/or associated regional subgroup e.g. STM ETF, PA APWG actions etc. To establish and build relationships with these groups and with other publishers to get local traction. 
•    Identifying infringements on local websites / community websites specific to India and passing to global team for takedown.
•    To liaise with Head of Global Anti-Piracy to ensure that Indian anti-piracy actions work in concert with global initiatives, that intelligence is shared and any connections identified. 
•    To regularly report into Head of Global anti-piracy, local business partners and regional leadership team to ensure that all are fully aware of/involved in any Indian anti-piracy initiatives, and that these match current business priorities. 
•    If necessary select suitable third-party services to help combat all forms of infringement and to manage the contracts and relationships associated with these. 
•    Promptly identify any potential lobbying issues which may impact upon anti-piracy work e.g. copyright reform, legal or enforcement changes, and raise these either with Communications/Government Affairs and/or the PPSG (Public Policy Steering Group). To provide technical support to any lobbying efforts as required. 
•    To work with Communications, where suitable, to produce and distribute proactive PR messaging relating to anti-piracy actions in order to build deterrent effect and/or produce reactive messaging to counter any negative PR.
•    To assist companies that SN has deals with in their anti-piracy, IP cases, etc as appropriate e.g., distributors, customers etc. 
•    To work with UK IPO IP attached to Delhi, other international embassies and rights organisations in order to fight against local piracy.
•    Where necessary assist business, legal department and external trade mark attorneys to support registration, renewal, class extensions and dispute cases and infringement associated with current/potential SN trademarks, and to address Brand Name and Copyright Issues.
•    Contacting international book fairs to look at ways of blocking known pirates from attendance and advertising.
•    Following up reports of supply chain and library contamination in relation to pirate copies. Conducting investigations and/or projects to counteract such infringement.
•    To oversee investigations into physical piracy originating from bookstores, copy shops and markets to develop intel on sellers, and to identify the associated distribution channels and printers.
•    To develop Online and in person test purchasing programs to verify infringements and produce traceable payments.
•    To proactively provide quarterly data to the Anti-Piracy Manager within the GCO to include in the quarterly anti-piracy reports, and to provide summary data and/or slides on India anti-piracy to the Head of Global Anti-Piracy as required for Board and Management meetings/presentations. 
•    To produce dedicated local reports, on a quarterly basis, for India Business partners and Managing Director, India, and adhoc reports as and when required.
•    To provide dedicated anti-piracy training to the India businesses, and to produce bespoke training as required/requested. 
•    To negotiate and align with local business units, to obtain the resources for anti-piracy work. To keep up to speed with all SN business developments by attending briefings or by requesting specific updates.

Experience

•    Ideally – Extensive experience of working on anti-piracy and intellectual property investigations (including managing criminal and/or civil cases), Enforcement and/or IT/Internet industries, coupled with a demonstrable interest and knowledge of intellectual property law.
•    Very strong Indian contacts in enforcement bodies and/or government agencies, anti-piracy units, marketplaces/platforms, ISPs and/or relevant trade bodies or industry IP groups.
•    Desirable – Experience of having worked in at least one media industry – ideally some publishing experience and/or knowledge but this is not essential.
•    Previous experience of strategic anti-piracy planning and/or anti-piracy project work. 
•    High level of understanding of new media and related technologies, particularly extensive knowledge of legal and illegal content services and capabilities of the internet, mobile networks and associated hardware and technologies.
•    Desirable –Online enforcement experience with admins, ISPs, domain registrars. 

Skills/Knowledge 
•    High proficiency and experience in manipulating vast amounts of data. Ability to interpret, analyse and interrogate complex data and to produce reports relating to this.
•    Excellent understanding of new media and related technologies, particularly extensive knowledge of legal and illegal content services and capabilities of the internet, mobile networks and associated hardware/software technologies.
•    Strong commercial awareness of the impact on publishers of current and anticipated future trends in consumer behaviour.
•    Knowledge of local Intellectual Property law. Some knowledge of Trade Mark law.
•    Some knowledge of internet infrastructure e.g. CDNs, hosting providers, domain registrar and registries and how they fit together within the internet ecosystem.
•    OSINT experience/Knowledge.
•    A hands-on approach; a self-motivated individual who has clearly defined initiative but is also a strong team player - able to juggle between sole and group working.
•    Efficient, rigorous, well-organised, process driven. 
•    Ability to perfect and constantly improve ways of working through efficiencies and creative innovation.
•    Attention to detail and persistence in problem solving.
•    Strong administrative skills - ability to collect, handle, maintain and manipulate large amounts of data safely, efficiently and accurately.
•    Demonstration of personal credibility and integrity.
•    Strong communication skills at all levels of the business, and an appetite to build and maintain new contacts - particularly at more senior levels.

Qualifications 
 
•    Essential - Either relevant training, and/or qualification(s) in related disciplines, and/or a background and proven track record in enforcement or anti-piracy/IP protection work. 
•    Advantageous - IPR or similar degree
•    Able to demonstrate an on-going attendance on relevant work-related courses/seminars, and/or work placements/secondments.

Need to be capable of

1. Technical Capability
 Uses technical / job knowledge and experience to meet and exceed job requirements / customer expectations.  Efficiently manages workload and projects within set timelines and to agreed budget, achieving set objectives.  

2. Relationship Building/ Teamwork (incorporating Communication, Influencing and Trust) 
Builds effective relationships through positive communication that motivates and influences others.  Honest and trustworthy; a valued team member, actively involved in achieving team objectives.  Works cooperatively and flexibly with other members of the team.

3. Innovation &  Influencing 
Embraces creativity, innovation and is open to new ideas. Innovates to improve current working practices / products / technologies to provide business opportunities and results.  Successfully influences others to accept and support an idea/proposal/plan.

4. Strategy & Planning (incorporating Business Awareness) 
Understands the needs and direction of the business in context of market opportunities and threats, anticipates and develops business priorities to meet these. Embraces change and drives to improve current working practices / products/technologies to grow the business.

5. Leadership (incorporating team leadership, professional impact, networking, continuing professional 
development)
Creates a shared vision and passion for his/her group or business area and motivates others to work towards it.  Embodies the Company’s values and beliefs and shares these with others.  Able to develop a sense of the mission of the organisation or group and take action to influence others to work towards accomplishment of the mission.  

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.
Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

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