Associate Manager Site Merchandising

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We are excited to offer an opportunity for an Associate Manager of Site Merchandising with a global brand at one of three locations: Bentonville, AR, Hoboken, NJ, or San Bruno, CA. This is a 6+ month contract with hybrid work options (1-2 days onsite).

In this role, you will be a key player in driving your client’s digital transformation, ensuring the best online shopping experience for their customers. As the Associate Manager of Site Merchandising, you will manage day-to-day site merchandising operations, working closely with creative, marketing, and category teams to bring the client’s digital vision to life.

Key Responsibilities:

• Oversee all content, creative, and site merchandising operations, ensuring the desired shopper/member experience is delivered.
• Develop wireframes and work orders for content and creative teams to streamline processes.
• Use CMS & merchandising tools to create site categories, shelves, and experiences that enhance the customer journey.
• Manage the development process and site merchandising operations, preparing dev handoffs and driving projects to completion.
• Ensure seasonal items and cross-category solutions are easily discoverable, optimizing navigation and content to drive engagement.
• Partner with Category Managers and Marketing Managers to design compelling member experiences, using customer insights and trends to inform channel recommendations.
• Translate competitive insights and market share opportunities into frictionless, inspiring online shopping experiences.
• Enhance homepage, navigation, taxonomy, search (internal and external), and browsing features to improve digital engagement.
• Analyze data to monitor site performance and extract actionable insights to optimize merchandising strategies.
• Create and share regular reports with stakeholders, communicating key findings and recommending improvements to plans, programs, and initiatives.
• Lead and manage multiple business plans and mid-sized site merchandising operations projects, prioritizing workload based on business needs.
• Implement and scale processes, embedding operational excellence into every aspect of site merchandising.

Key Requirements:

• Strong experience in site merchandising, digital marketing, or a similar field with a proven track record of managing online retail experiences.
• Expertise in CMS platforms, merchandising tools, and wireframing processes.
• Ability to manage multiple projects simultaneously while ensuring alignment with business goals and timelines.
• Proficiency in data analysis, using insights to optimize site performance and inform merchandising strategies.
• Collaboration skills with the ability to work cross-functionally with creative, marketing, category, and digital teams.
• Strong communication skills for sharing reports, insights, and recommendations effectively.
• Understanding of customer behavior, competitive insights, and omni-channel strategies.

Perks & Benefits:

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k Program
• Commuter Benefits
• eLearning and Education Reimbursement
• Ongoing Training & Development Opportunities

To qualify for our benefits package, candidates must work over 30 hours per week, and the assignment must be at least 10 weeks in duration.

If you meet the qualifications and are ready to make an impact on an innovative digital team, apply now! Our recruitment team will reach out to guide you through the interview process and advocate on your behalf.

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is a drug-free workplace.
• Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.