Associate Technical Account Manager, gReach Program for People with Disabilities (Japanese)
Job Description
- Technical sales engineering experience
- Experience with scalable, distributed systems
- Programming or infrastructure/system administration experience
- Ability to lead architecture discussions
- English reading and writing ability
- Bachelor's degree in relevant field or equivalent experience
- Public cloud platform experience (Big Data, PaaS, SaaS, IaaS)
- Fluent Japanese communication
- Assist TAM team in problem-solving and project management
- 12-month paid upskilling program
- On-the-job training
- Mentorship from experienced staff
- Development of project management, presentation, and customer-facing skills
Minimum qualifications:
- Bachelor's degree in Engineering, Computer Science or other Quantitative field (e.g., Physics, Mathematics, Chemistry, Statistics) or equivalent practical experience.
- Experience in working with public cloud platforms and technical concepts such as Big Data, Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), and related industry topics.
- Ability to communicate fluently in Japanese in order to communicate with internal and external stakeholders.
Preferred qualifications:
- Experience as a technical sales engineer in a cloud computing environment or in a customer-facing role.
- Experience in architecture and developing software for scalable, and distributed systems.
- Experience in programming or in infrastructure/system administration.
- Ability to lead architecture discussions and influence key decision makers around deployment topologies, scaling, performance and sizing.
- Ability to read and write in English to communicate with internal stakeholders.
About the job
The gReach Program is a 12 months paid upskilling program for industry professionals with disabilities where participants will receive on-the-job-training and work on a range of projects. The goal of the gReach program is to provide participants from underrepresented groups with the opportunity to grow their career as professionals.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry.
In this role, you will work in a Professional Services, Technical Account Manager assistant capacity supporting the operations of your Technical Account Manager (TAM) team, anticipating the needs of your managers and team members and helping your team's projects, programs, operations, enablement, analysis, and escalation, while upskilling your capability of Technical Account Management by assisting team in problem-solving key technical issues for customers, developers, small and large businesses, educational institutions and government agencies.
You will develop business and technical skills under the mentorship of experienced staff members in a Google Cloud Technical Account Manager team. You will also have the opportunity to develop project management, presentation, and customer-facing skills.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Test and inspire customers to solve business problems with ambitious and novel solutions, leveraging a sophisticated set of technical expertise.
- Develop the technical relationship with Google’s Enterprise customers, including managing product and solution briefings and proof-of-concept work with experienced Technical Account Managers.
- Maintain project progress, schedules and operation manuals, identify risks, and clearly communicate goals to project stakeholders.
- Clean, analyze, and input data into the system for reports.
- Develop presentations and demos with Technical Account Manager to take a prospect through the Quality Assurance (QA) process.
