Brand Performance - Program Manager

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Brand Performance - Program Manager, Vrbo

We’re seeking a data-driven, action-oriented program manager to lead efforts in understanding and improving conversion performance across Vrbo. This role will be the go-to expert on funnel dynamics, working cross-functionally to surface insights, drive resolutions, and shape strategy.

In this role, you will:

• Own and manage the Vrbo performance conversion working group, including content, coordination, and follow-ups

• Analyze weekly conversion performance and deliver clear, impactful narratives

• Build and maintain self-serve tools and dashboards to explain funnel behavior

• Identify and investigate funnel or segment-level conversion changes and recommend solutions

• Lead deep dives into performance drivers that result in actionable recommendations

• Manage the monitoring processes to detect and address performance and conversion issues promptly

• Serve as the conversion expert for Vrbo, supporting cross-functional forums and reviews

• Collaborate with Product teams to deliver actionable insights and strategic recommendations

• Improve data sources and visibility by enhancing brand specific data needs

Experience and Qualifications
Bachelor's or Master's or equivalent experience

5+ years for Bachelor's
3+ years for Master's

Functional/ Technical Skill

• Cross-functional collaboration and coordination

• Stakeholder management

• Strong presentation and communication

• Data analytics with practical insights and application

• Data visualization

• SQL experience

• Advanced skills in Microsoft Excel and PowerPoint

• Tableau (dashboard creation) preferred

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.