Business Operations Senior Associate

About the Role & Team
 

Asset Management is responsible for the appropriate disposition/acquisition of all Domestic TP&R assets removed from service, as well as ensuring the necessary approvals are received and financial entries booked. Handles all interactions with internal partners across WDP&R property as well as DVC, DCL, DATG, DCP, ABD, and D23. Ensure compliance with safe handling practices, internal controls and Property Control Policies.
 

What You Will Do:
 

The Business Operations Sr Associate works in a fast-paced distribution environment receiving, sorting, tracking, and shipping of assets from all aspects of the Walt Disney Parks & Resorts business. This position will learn and perform a variety of positions within the team. The expectation of this position includes, but is not limited to: Operational Support, Forklift Driving, Inventory Control, 3rd Party Vendor Support, Guest Service, and Special Event Operations. The team receives hundreds of assets a day and the expectation is that the processing of assets is done quickly while ensuring appropriate controls.

Minimal supervision required and is self-directed to complete established controls, procedures and policies. Manage and complete multiple tasks concurrently. Increased level of discretion and judgment based on training and established controls and procedures. A minimal portion of their role will require direction from shift managers regarding the day-to-day responsibilities related to the shift.  Prioritize and complete multiple tasks concurrently.

The bulk of the Business Operations Sr Associate's role is to receive, handle, and sort assets to maximize financial recovery as well as minimize landfill impact.  This role requires decision making against established SOGs.  In the process of making these decisions there are numerous tasks and functions assigned to a Sr Associate.  Training is given in each function during a specified training period in order for them to successful.  Additional training/instruction may be required for some tasks.
 

The Retail Support function will handle many different tasks in support of our Cast Sales facility and the many events held to provide a unique Disney Difference. Responsibilities may include:

• Subject Matter Expert in area of responsibility
• Operation of forklifts, pallet jacks and numerous industrial tools
• Direct other Cast Members as necessary to accomplish workload
• Sorting of assets based upon category and perceived sale date
• Monitor the staging assets for sale in the PC retail center to ensure good Guest show
• Assist internal and external guests to resolve issues, with an emphasis on providing world-class guest service.
• Evaluate and set pricing to maximize return and ensure quick flow of assets
• Provide operational support coverage during vacations and ADO
   

The Receiving Support function will handle many different tasks in support of our Yard Receiving area to accommodate the multiple liquidation channels we have to maximize landfill diversion. Responsibilities may include:

• Operation of forklifts, pallet jacks and numerous industrial tools
• Subject Matter Expert in area of responsibility
• Direct other Cast Members as necessary to accomplish workload
• Receiving and verification of support documentation of assets delivered to PC from numerous LOBs
• Commodity sorting for appropriate handling for recycling outlets
• Sorting of assets for appropriate disposition channels based on established guidelines
• Management of inventory movement based on disposition channels
• Rigorous labor moving assets sometimes weighing more than 800lbs
• Capital and branded asset identification and tagging
• Documenting assets and props with photos, location, measurements
• Maintaining ongoing system of record for all themed and branded props and assets and assist in accountability and reduce risk of theft/loss of company assets
   

Additional duties may include:

• Assist with attraction rehabs and Heritage Program installations
• Support FAIC/BAM with conducting audits and updating documentation at the direction of leadership
   

Required Education:

• High School Diploma Required, Bachelor's Degree Preferred
   

Benefits:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.