Chief of Staff to the President
Job Summary
Job Description
The Chief of Staff (CoS) to the President at Xsolla is a high-impact leadership role acting as a strategic advisor, operational leader, and execution partner. Responsibilities include driving key initiatives, managing cross-functional projects, improving operational efficiency, and bridging communication between the President and senior leadership. The CoS will own the rhythm of the business, facilitate strategic alignment, optimize internal/external communications, and oversee the President's agenda. They will also act as a strategic thought partner, maximizing executive impact, and building strong stakeholder relationships. Operational excellence, process improvement, and leading culture-building initiatives are also key aspects of this role.
Must have:
- 8+ years experience in relevant leadership role
- Gaming, tech, or entertainment industry background
- Cross-functional collaboration & executive initiative driving
- Strong business acumen & financial planning expertise
- Exceptional communication, organization & problem-solving skills
- Project management, prioritization, and ambiguity navigation
Good to have:
- Chief of Staff/Business Ops/Strategy experience
- Game publishing, monetization, and developer ecosystem understanding
- OKRs, KPIs, and operational efficiency frameworks experience
- Atlassian, Anaplan, Salesforce, and Google Suite proficiency
- Strong leadership & influence skills; consensus-building
Perks:
- Competitive base salary
- Bonus
- Benefits
Job Details
Chief of Staff to the President – Xsolla
About the Job
Xsolla is on a mission to make gaming more accessible and profitable for developers and publishers worldwide. As a global leader in gaming commerce, we provide solutions to help developers launch, monetize, and scale their games across platforms.
The Chief of Staff (CoS) to the Presidents a high-impact leadership role that acts as a strategic advisor, operational leader, and execution partner for the President. The CoS will be responsible for driving key initiatives, managing cross-functional projects, improving operational efficiency, and serving as a bridge between the President and senior leadership.
This role requires a strategic thinker with exceptional organizational skills, strong business acumen, and experience in the gaming, technology, or entertainment industry. The ideal candidate thrives infast-paced, high-growth environments and can seamlessly navigate between strategic planning and tactical execution
Responsibilities
- Strategic Planning & Operational Execution
- Own the rhythm of business (ROB): Define and drive key operational processes, leadership meetings, business reviews, and strategic initiatives.
- Facilitate strategic alignment: Partner with executives to prioritize initiatives, manage key projects, and track progress on company objectives.
- Optimize internal and external communications: Develop messaging, business updates, and executive briefings for internal teams, partners, and industry stakeholders.
- Collaborate with department heads (e.g., Product, Engineering, Marketing, HR, Finance) to ensure alignment on company goals and execution strategies.
- Oversee and prioritize the President’s agenda, ensuring focus on high-impact initiatives.
- Executive Support & Leadership Partnership
- Act as a strategic thought partner to the President, providing insights, recommendations, and decision support.
- Maximize executive impact: Manage leadership priorities, prepare materials for key meetings, and ensure follow-through on strategic action items.
- Develop and maintain strong relationships with internal and external stakeholders (Xsolla partners, industry leaders, and cross-functional teams).
- Represent the leadership team in high-level discussions and meetings as needed.
- Operational Excellence & Process Improvement
- Identify bottlenecks, inefficiencies, and operational challenges; implement solutions to enhance productivity and workflow.
- Establish key performance metrics (KPIs) to track the progress of strategic initiatives and company performance.
- Assist with budget planning, financial tracking, and resource allocation to maximize operational efficiency.
- Organizational Health & Culture
- Lead culture-building initiatives that promote a high-performance, inclusive work environment across global teams.
- Identify organizational gaps and opportunities, providing data-driven insights to improve team effectiveness.
Qualifications
- Required Qualifications
- 8+ years of experience in business operations, strategic planning, project management, or a related leadership role.
- Background in gaming, technology, or entertainment industries.
- Proven ability to collaborate cross-functionally and drive executive-level initiatives.
- Strong business acumen with experience in financial planning, budgeting, and performance tracking.
- Exceptional communication, organizational, and problem-solving skills.
- Ability to manage complex projects, prioritize competing priorities, and navigate ambiguity in a fast-paced environment.
- Data-driven mindset with experience in business intelligence, operational reporting, and performance measurement.
- Preferred Qualifications:
- Previous experience in a Chief of Staff, Business Operations, or Strategy role within a growth-focused organization.
- Understanding of game publishing, monetization strategies, and developer ecosystems.
- Experience with OKRs, KPIs, and operational efficiency frameworks
- Fluency in Atlassian products, inclusive of Atlas, Jira and Confluence. Prior experience with Anaplan, Salesforce and Google Suite.
- Strong leadership and influence skills, with the ability to work across multiple teams and drive consensus.
Why Join Xsolla?
At Xsolla, we’re powering the future of gaming with best-in-class solutions for developers and publishers. As Chief of Staff, you’ll play a pivotal role in shaping the company’s strategy, execution, and culture, helping us scale our impact across the industry. If you’re a strategic thinker, a proactive leader, and passionate about gaming, we’d love to hear from you!
Location:Remote
Compensation:Competitive base salary + bonus + benefits (based on experience)
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