Client Executive

1 Month ago • 5 Years +

Job Summary

Job Description

As a Client Executive, you will manage relationships with Alternative Lending and Credit Union Insurance Customers, identifying key decision-makers and influencers. You'll collaborate with internal teams to drive product adoption, solve customer issues, and ensure successful implementation of solutions. Responsibilities include account planning, business reviews, and facilitating the contract renewal process. This role requires a deep understanding of the customer's market position and involves working with the Client Success Management Team to ensure ROI is achieved as expected. The role may require occasional in-person attendance at work-related events.
Must have:
  • Bachelor's degree or equivalent experience.
  • 5+ years of B2B sales in financial services (credit related).
  • Ability to articulate messaging around solutions.
  • Manage complex relationships with executive-level buyers.

Job Details

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

  • Bachelor's degree, preferably business related, or equivalent experience.
  • 5+ years of experience in B2B sales in the financial services (credit related) industry.
  • The ability to articulate sophisticated messaging around our solutions, analytics, industry trends, and TransUnion's value proposition.
  • The embodiment of trust while managing complex relationships with executive-level buyers and influencers in the Alternative Lending and Credit Union sectors.
  • The enthusiasm to successfully navigate a matrixed environment; facilitating teamwork with various internal stakeholders to best serve our customers' interests.
  • A credit background, or credit related background in financial services and/or related industry.
  • Strong organizational skills coupled with proven ability to work and ‘get things done’.
  • Previous experience selling in retail credit or consumer credit reporting industries is considered an asset.
  • A high level of confidence coupled with a positive, “can-do” attitude.
  • Availability for purposeful travel.
     

Impact You'll Make:

  • Responsible for managing the day-to-day relationships overall relationship with assigned Alternative lending and Credit Union Insurance Customers and identifying key decision makers, influencers, buyers, and sponsors.
  • Complement the strategic selling responsibility of the Business Development Executive and work as an account team for those assigned customers.
  • Lead and coordinate resources for client-facing business reviews.
  • Collaborate with Business Development Executives, Sales Support Specialists, Customer Experience Specialists, and Product Consultants to drive adoption of new product opportunities to help solve Customer challenges.
  • Responsible for account planning and understanding each Customer’s position within the market.
  • Facilitate contract renewal process as required.
  • Solve Customer issues and diffuse escalated matters, and provide documentation of issues and root causes for future issue avoidance.
  • Work with the Client Success Management Team to ensure successful implementation of solutions and projects, and ROI achieved as expected by the Customer.
     

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion's Internal Job Title:

AE II, Account Dev - Direct Sales

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About The Company

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.

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