Client Services Representative
About the job
Summary
Company 3 seeks a Client Services Representative to build excellent client relations. Must be able to multitask, communicate effectively, and possess a genuine interest in providing exceptional service. Prior restaurant or hospitality experience is required.
Must have:
- Hospitality Experience
- Exceptional Service
- Multitasking Skills
- Communication Skills
Good to have:
- Espresso Drinks
- Film & TV
- Artistic Eye
- Interpersonal Skills
Perks:
- Comprehensive Benefits
- Paid Time Off
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Company: Company 3
Position: Client Services Representative
Location: New York, NY (On-Site)
Hours of Operation Range: 11am - 9pm
*Pay Range: $18.00 - $20.00 USD hourly
POSITION SUMMARY:
Company 3's Client Services Team is driven by a commitment to maintain its reputation at the forefront of the industry by providing the most gracious and savvy hospitality possible. The ideal candidate must be able to multitask, communicate and prioritize effectively under pressure, and should possess a genuine interest in providing exceptional service in a fast-paced creative workplace.
MAIN DUTIES:
The Client Services Representative is responsible for building excellent client relations by creating a warm and inviting working environment. They will set up daily coffee and breakfast set ups, restock communal snacks and beverages, and oversees all steps of service during supervised sessions, including greeting clients, ordering meals, preparing food and beverages, and ensuring that visitor and staff requests are fulfilled with the utmost professionalism. Additional duties include:
WHAT YOU BRING:
The ideal candidate will have prior restaurant or hospitality experience, and a strong understanding of both service and hospitality. They will be able to anticipate needs and shift priorities in a fast-paced, high-stakes environment, must be adaptable with acute attention to detail. They will be a self-starter with an artistic eye and exceptional interpersonal skills, and have excellent judgment and discretion, with the ability to maintain polished and mature demeanor while attending to VIP clients. Additional desired skills include:
About the Company:
Company 3 / Method Studios provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings will apply.
Both external and internal candidates can apply for this role through this careers’ website.
The above compensation and benefits information is provided in accordance with various state and local pay transparency laws.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with applicable law.
Position: Client Services Representative
Location: New York, NY (On-Site)
Hours of Operation Range: 11am - 9pm
*Pay Range: $18.00 - $20.00 USD hourly
POSITION SUMMARY:
Company 3's Client Services Team is driven by a commitment to maintain its reputation at the forefront of the industry by providing the most gracious and savvy hospitality possible. The ideal candidate must be able to multitask, communicate and prioritize effectively under pressure, and should possess a genuine interest in providing exceptional service in a fast-paced creative workplace.
MAIN DUTIES:
The Client Services Representative is responsible for building excellent client relations by creating a warm and inviting working environment. They will set up daily coffee and breakfast set ups, restock communal snacks and beverages, and oversees all steps of service during supervised sessions, including greeting clients, ordering meals, preparing food and beverages, and ensuring that visitor and staff requests are fulfilled with the utmost professionalism. Additional duties include:
- Maintain cleanliness and organization in kitchen and common areas.
- Order supplies and miscellaneous goods while maintaining a budget.
- Plan and execute weekly events such as in house client happy hours and mid-day treats.
- Plan and execute celebrations for birthdays and holidays.
- Work with the larger Client Services team to plan and execute larger annual parties.
- Order client gifts, handle reservations for client dinners.
- Prepare Welcome Baskets for new clients.
- Work directly with Operations to optimize efficiency within the department.
- Run errands as needed.
- Cover the Front Desk team.
- Perform other duties as assigned by management.
WHAT YOU BRING:
The ideal candidate will have prior restaurant or hospitality experience, and a strong understanding of both service and hospitality. They will be able to anticipate needs and shift priorities in a fast-paced, high-stakes environment, must be adaptable with acute attention to detail. They will be a self-starter with an artistic eye and exceptional interpersonal skills, and have excellent judgment and discretion, with the ability to maintain polished and mature demeanor while attending to VIP clients. Additional desired skills include:
- Able to work flexible hours (late nights, weekends, holidays) as needed.
- Ability to listen, communicate well, and make connections.
- Prior experience making espresso drinks is an asset.
- Demonstrated interested in film and television is an asset.
About the Company:
Company 3 / Method Studios provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings will apply.
Both external and internal candidates can apply for this role through this careers’ website.
The above compensation and benefits information is provided in accordance with various state and local pay transparency laws.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with applicable law.
View Full Job Description
$37.4K - $41.6K/yr (Outscal est.)
$39.5K/yr avg.
New York, New York, United States
About The Company
Company 3 is a comprehensive postproduction facility for features, episodic, commercials, and music videos. Known for its creative color artistry, pioneering technology, and global reach, Company 3 is trusted to deliver a quality product every time. It is home to one of the largest and most talented pools of colorists and visual effects artists working in post-production today with a client list that includes many of the most respected and talented film and entertainment professionals in the industry.
Company 3 offers solutions-based services ranging from color correction, Digital Intermediate (DI), and file-based workflows to visual effects and online services. Through its virtual outposts, Company 3 Colorists are available to clients around the world.
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