Configuration Manager

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content, and services. We provide platform, casino, sports betting, payments, and affiliate systems to over 300 customers worldwide. The company is profitable, has over EUR 100m in annual revenues, and 1000+ employees in offices across 12 countries in Europe, Asia, and the US. EveryMatrix was founded in 2008 and remains a founder-owned private company. EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023, it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market-leading gaming solutions.

Job Summary

We are looking to add a Configuration Manager with a real passion for Technology and Project Management to our awesome Integration Management team in Bucharest in the ever-expanding world of iGaming and Sports betting. You will help launch Clients Worldwide and lay the first brick in their successful future. Through your role, you will have interactions with most of the people inside EveryMatrix and know all the ins and outs of this industry.

Key Responsibilities:

• Coordinate configurations for all products part of an integration project.
• Offer transparency over your work to the lead Project Manager.
• Adjust configurations based on feedback and QA. Ensure timely and accurate implementation of these adjustments.
• Manage configuration requests from internal and external stakeholders. Prioritize and execute requests efficiently, maintaining clear communication throughout the process.
• Conduct comprehensive QA testing to validate configuration setups. Develop and execute test cases, ensuring configurations meet all functional and performance requirements.
• Analyze and resolve configuration issues promptly. Propose and implement appropriate resolutions, documenting the process for future reference.
• Investigate and clear queries in a timely manner. Provide updates and escalate issues internally and externally to meet Service Level Agreements (SLAs).
• Prepare detailed configuration documentation and maintain the Configuration Management (CM) database. Ensure all documentation is up-to-date and accessible.
• Review existing CM processes and recommend improvements. Implement best practices to enhance efficiency and accuracy.

Experience & Qualifications:

• Proven experience as a Configuration Manager, with a strong understanding of QA methodologies and best practices.
• Strong analytical mind and problem-solving attitude. Ability to interpret complex data and make informed decisions.
• Experience within the online gambling industry is desirable but not essential. Knowledge of industry-specific regulations and compliance requirements is a plus.

Key Skills and Attributes:

• Excellent analytical skills. Ability to work with large datasets and derive meaningful insights.
• Exceptional attention to detail and trustworthiness. Ability to identify and rectify errors quickly.
• Capable of working in a fast-paced and high-pressure environment. Ability to manage multiple tasks and priorities effectively.

What you'll get to do:

• Serve as the main point of contact for our Clients when it comes to configuration-specific workstreams as part of an integration project.
• Communicate project priorities, monitor and escalate issues.
• Provide regular update reports to management as required.
• Assimilate technical documentation and information to be able to provide technical guidance.
• Ensure that the configuration process is well defined: governing document, coordination of internal stakeholders and transparency to the client, and setting expectations of its own responsibilities.
• Ensure that the configuration process has all necessary approvals before Production (data interpretation, data mapping, data validation, QA, and Client sign-offs).

What you'll need to shine:

• 2+ years of experience as a Configuration Manager in an IT company.
• Good understanding of Technical systems and lingo.
• Excellent Project Management skills.
• Good knowledge of Agile methods.
• Be able to quickly and clearly understand the business strategy to ensure the decisions are aligned accordingly.
• Experience working with and reporting to senior stakeholders across financial and operational functions of the business.
• Ability to work with cross-functional teams.
• Ability to get things done under pressure.
• Experience in Requirements Management desired.
• Upper-intermediate or advanced level of English.

Here's what we offer:

• Enjoy 22 annual leave days, with the number increasing to 32 after 5 years with the company.
• 10 sick leave days per year (without a doctor's note).
• 40% work from home, over any 3-month period, after the first 3 months.
• During the first 3 months - 100% work from the office – central location, near University Square.
• If returning to work soon after having a child, 1 year 100% WFH for mothers.
• WFH after the child is born – for fathers: 13 weeks of 100% WFH (from the day of the child's birth).

Benefits and Office Perks

• Lunch allowance or daily catered lunch.
• Private Medical Insurance – Regina Maria.
• Our own in-house gym, health & well-being programs.
• Fruits Tuesday.
• Access to online learning platforms Udemy for Business, LinkedIn Learning, and O’Reilly and budget for external training.
• Bookster.
• Massage at work.
• Anniversary gifts.
• Frequent free-bar parties, annual whole-company parties.
• Fun Corner: Ping-pong table, PS4, and lots of board games.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023, it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market-leading gaming solutions.