Coordinator - Inplants

1 Month ago • 1-3 Years

Job Summary

Job Description

The Coordinator - Inplants role at Marsh McLennan involves managing policies and claims, acting as the primary contact between insurers and insureds. The role requires managing daily events throughout the policy lifecycle remotely, analyzing client engagements to identify opportunities for service sales, and maintaining records of team compliance with service agreements. The position is based in Mexico City and requires working at least three days a week in the office. The successful candidate will operate within a team at client sites, performing advanced support tasks, primarily serving one of the company's largest clients. The role requires strong organizational skills and the ability to manage a high volume of tasks effectively.
Must have:
  • 1-3 years of general insurance experience, with a focus on operational and administrative tasks.
  • Proficiency in MS Office, especially intermediate Excel skills (pivot tables, etc.).
Good to have:
  • Experience in managing a high volume of tasks with strong attention to detail.
  • A proactive attitude with a results-oriented mindset.
  • Ability to work independently and effectively solve complex problems.

Job Details

Company:

Description:

Estamos buscando una persona talentosa para unirse a nuestro equipo de Operaciones y Servicio en Marsh McLennan. Este puesto estará basado en Ciudad de México, Torre Tamarindos. Este es un rol híbrido que requiere trabajar al menos tres días a la semana en la oficina y visitar a los candidatos. El candidato exitoso operará dentro de un equipo en los sitios de los clientes para realizar tareas de soporte avanzadas, sirviendo principalmente a uno de los clientes más grandes de la compañía. Esta posición requiere una persona orientada al servicio con fuertes habilidades organizativas para gestionar un alto volumen de tareas de manera efectiva.

Contaremos contigo para:

  • Administrar pólizas y reclamaciones, actuando como el contacto principal entre los aseguradores y los asegurados.
  • Gestionar eventos diarios a lo largo del ciclo de vida de la póliza de forma remota para asegurar que los colegas reciban el apoyo necesario.
  • Analizar los compromisos con los clientes e identificar oportunidades para vender servicios adicionales y mejorar las relaciones con los clientes.
  • Mantener registros actualizados de la conformidad del equipo con los acuerdos de servicio al cliente internos y externos para confirmar la entrega del servicio.

Lo que necesitas tener:

  • Se prefiere un título universitario, pero no es un impedimento; la experiencia relevante se valora más.
  • De 1 a 3 años de experiencia general en seguros, con un enfoque en tareas operativas y administrativas.
  • Dominio de MS Office, especialmente habilidades intermedias en Excel (tablas dinámicas, etc.).

Lo que te hace destacar:

  • Experiencia en la gestión de un alto volumen de tareas con una fuerte atención al detalle.
  • Una actitud proactiva con una mentalidad orientada a resultados.
  • Capacidad para trabajar de forma autónoma y resolver problemas complejos de manera efectiva.

Por qué unirte a nuestro equipo:

  • Te ayudamos a ser lo mejor de ti a través de oportunidades de desarrollo profesional, trabajo interesante y líderes de apoyo.
  • Fomentamos una cultura vibrante e inclusiva donde puedes trabajar con colegas talentosos para crear nuevas soluciones y tener un impacto en colegas, clientes y comunidades.
  • Nuestra escala nos permite ofrecer una variedad de oportunidades profesionales, así como beneficios y recompensas para mejorar tu bienestar.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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