Corporate Accounts Director

1 Month ago • 10 Years +

Job Summary

Job Description

This leadership position involves managing Corporate Account Managers (CAMs), selling products, and securing long-term contracts with target IDNs. The role includes managing the IDN contracting process, sales performance reporting, inputting into marketing programs and product development, and achieving revenue goals. The director will also set performance expectations, assess career goals, and provide feedback to the CAM team. The director will drive the development of senior-level relationships and provide leadership in all levels of sales process from lead generation to closing sales. The role also includes managing expenses, assisting customer support and marketing, and providing sales projections.
Must have:
  • Drive profitable sales growth through active leadership
  • Direct and coordinate CAM activities in sales and contracting
  • Provide input into commission structure for CAMs
  • Manage and motivate the sales force
  • Set expectations, assess performance and provide feedback
  • Develop senior level relationships with target IDNs
  • Provide input on the generation of sales training
  • Comply with company policies
  • Data management utilizing CRM software
Good to have:
  • Knowledge of Molecular and Micro Biology laboratory techniques
  • Practical territory management and sales experience
  • Ability to manage through others and be part of an effective team
  • Must be familiar with Microsoft office
  • Comfortable presenting technical information
  • Lab experience
  • Experience working in diagnostics or clinical applications

Job Details

This leadership position is responsible for hiring, leading and managing select Corporate Account Managers (CAMs), selling all products commercially available and securing profitable, mutually beneficial long-term contracts with target IDNs across both Hospital and Non-Hospital segments of customer’s business. The Corporate Accounts Sales Director (CASD) will be responsible for all activities related to the CAM sales activities to assigned IDNs in defined geographic region.  The CASD will closely manage the IDN contracting process and sales performance for all products relative to forecast and provide reports for each product line.  Input into marketing programs, product forecasts, customer support programs and product development will also be required. The CASD will be responsible for and accountable for achieving or exceeding revenue goals for the assigned CAM territories. CASD will be responsible for working with individual CAMS to set performance expectations, assess career goals, establish personal developments plans and provide regular feedback on progress toward achievement of goals and plans.

 

Primary Responsibilities:

  1. Drive profitable sales growth thru active leadership of a high performing Corporate Accounts team
  2. Direct and coordinate the CAM activities in sales, proposal, negotiation and contracting process, as well as post-contract customer support activities, across Hospital and Non-Hospital segments of the IDN market place.
  3. Provide input into commission structure for CAMs and assist in implementation of customer tracking as related to commission payment.

  4. Manage and Motivate sales force through suggestion of creative incentive programs for senior leadership to consider.

  5. Regularly set expectations, assess performance and provide feedback and guidance to develop, and continually improve, performance among individual CAM team members.

  6. Drive development of senior level relationships between BioMerieux and leadership at target IDNs including CEO/CFO/COO/CMO.

  7. Work closely with Marketing on product forecasts, pricing, generation of necessary sales tools and competitive analysis.

  8. Provide input on the generation of appropriate sales training materials for CAMs; coordinate sales training as necessary.

  9. Provide leadership and possess the ability and experience to assist in all levels of sales process from lead generation to closing sales.

  10. Comply with company policy and within the guidelines of Company’s Quality System and HR policies.

  11. Data management utilizing the company CRM software including tracking and reporting all customer interactions within the CRM.

  12. Implement sales report or process for extracting information from CRM which highlights sales activities, won sales, lost sales with reasons, and feedback for marketing, sales admin, customer support, manufacturing and R&D.

  13. Regular and timely monitoring and tracking of all expenses related to members of CAM team.

  14. Assisting customer support with customer management.

  15. Assisting marketing with input to marketing programs.

  16. Provide accurate sales projections to marketing for instrument and reagent production.

  17. Attend outside conferences and tradeshows promoting products.

  18. Travel (at least 50%) to interface with sales reps and clients.

  19. Evaluate alternate sales channels domestically for all products. 

 

Education:

  • Bachelor’s degree (BS) in Biology, Chemistry, Biochemistry or related field required. 

 

Experience:

  • Typically requires 10 years of successful sales experience, with at least 5 years in successful Corporate Accounts or National Account sales.  Direct sales management experience is highly preferred.
  • Experience in successfully selling, negotiating and  contracting with Corporate level executives (CEO/COO/CFO/CMO)  in a complex selling environment including large IDNs, and Hospital/Health Care groups
  • The knowledge of Molecular and Micro Biology laboratory techniques such as PCR, is highly desired.
  • Practical territory management and sales experience in clinical instrumentation and reagents is required.
  • Ability to manage through others and be part of an effective team is a must.  Proactive attitude, ambition and the confidence necessary to achieve aggressive goals is necessary for success in this position.
  • Must be familiar with Microsoft office; PowerPoint, Work and Excel, and contact management databases.
  • Should be comfortable and have experience, presenting technical information to audience with various levels of scientific experience.
  • Lab experience is preferred.
  • Experience working in diagnostics or clinical applications is strongly desired.

 

Knowledge, Skills, Ability:

  1. Proven leadership ability

  2. Proven coaching ability, including setting expectations and assessing performance of direct reports is preferred.  Specific examples of successful sales leadership and accomplishment without authority may be acceptable.

  3. First-rate Presentation skills are essential, for both in-person and virtual presentations.

  4. Demonstrated Executive level relationship building skills are required.

  5. Proven, successful Sales negotiation skills are a must.

  6. Clear verbal and written communication skills required for selling and negotiating with customers and coaching direct reports.

  7. Demonstrated problem-solving ability preferred.

  8. organization skills; ability to set expectations and hold team members accountable for achieving objectives

 

Working Conditions and Physical Requirements:

  • Ability to remain in stationary position, often standing, for prolonged periods.
  • Ability to adjust or move objects up to 50 pounds in all directions.
  • Domestic travel required    _50___ % of time
  • Should be able to lift 50 lbs. comfortably.
  • Should be able to manage physical requirements necessary for frequent travel.

 

This position requires successful completion of background checks, drug screens, and other such consumer reports as necessary for vendor credentialing purposes.

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