Job Summary
Job Description
The CSR Lead is responsible for overseeing activities within the assigned program, including company employees and temporary staff. The role involves adhering to safe work practices, leading by example, and assisting with training. Key responsibilities include performing duties, coordinating work activities, writing reports, conducting inspections, managing inventory, issuing equipment and supplies, monitoring employee safety, reporting issues, and providing recommendations for improvement. The CSR Lead maintains records and ensures a safe and efficient work environment.
Must have:
- Perform duties within the assigned program.
- Assist with training in tasks, safety, and procedures.
- Coordinate and monitor work activities.
- Write reports, such as pass down or monthly.
- Perform quality, service, and safety inspections.
- Track equipment inventory, maintenance, and repair.
- Track supplies inventory and maintain them.
- Issue equipment and supplies.
- Monitor employees for proper PPE and equipment use.
- Report employee and customer issues to supervisor.
- Correct at risk behavior and report it immediately.
- Report accidents and incidents to supervisor immediately.
- Provide recommendations for corrective actions.
- Maintain records, i.e., training and data collection.
Good to have:
- Bi-Lingual in Spanish.
- Use of forklifts and pallet jacks.
3 skills required
Job Details
SBM Management is currently looking to hire a Custodial (CSR) Lead to join their team! The CSR Lead has responsibilities for overseeing activities within the assigned program. This includes the company employees and other temporary employees engaged in the program. Program could be custodial, clean room, recycle, moves, and maintenance. Adhere to, implement, and demonstrate safe work practices and procedures. Lead by example.
Responsibilities
- Performs duties of employees within the program assigned.
- Assist with training employees in tasks, safety, policies, and procedures.
- Coordinate and monitors work activities.
- Written reports, such as pass down, weekly, or monthly.
- Perform quality, service, and safety inspections.
- Tracks equipment inventory, maintenance and repair.
- Tracks supplies inventory and maintained.
- Issue equipment and supplies.
- Monitors employees for proper use of personal protective equipment, supplies, and equipment.
- Reports employee personnel and customer issues to supervisor.
- Corrects at risk behavior immediately, then reports to the supervisor immediately.
- Reports accidents and incidents to the supervisor immediately.
- Provide recommendations for corrective action on areas that need improvement.
- Maintain records, i.e. training, inspections, data collection.
Qualifications
- One to three months’ related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience.
- Ability to read and understand simple instructions and short messages.
- Bi-Lingual in Spanish a plus.
- Know how to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
- Ability to apply common sense knowledge to carry out instructions furnished in written, verbal, or diagram form.
- Need a valid driver’s license and personal vehicle registered in applicant name. Job will require to be driving (Mileage is reimbursed). Must be able to use a computer and utilize basic functions.
- Good written and verbal skills, excellent customer service, time management skills, and training abilities.
- Use of forklifts and pallet jacks a plus.
Compensation: $20.00-$21.00 per hour
Shifts: Monday through Friday 7am to 3:30pm
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
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