Customer Engineer III, Application Modernization, Google Cloud

2 Weeks ago • 10 Years + • DevOps • $147,000 PA - $218,000 PA

Job Summary

Job Description

As a Customer Engineer III, Application Modernization, you'll partner with technical business teams as a hybrid cloud expert, differentiating Google Cloud to customers. You'll help customers develop cloud solutions, conduct proof-of-concepts, and troubleshoot technical issues. Responsibilities include guiding customers through legacy application assessments, recommending modernization roadmaps, and identifying opportunities for hybrid-cloud migration. You'll also execute prototyping workshops, develop best practices, and document requirements. The role requires expertise in data center modernization, cloud-native architecture, application architectures, networking, microservices, and container orchestrators. Significant travel is expected.
Must have:
  • 10+ years cloud native architecture & development experience
  • Experience with architectural design patterns & platform engineering
  • Experience engaging with technical & executive stakeholders
  • Expertise in data center modernization and cloud-native architecture
  • Proficient in cloud application architectures, networking, microservices, and container orchestrators
Good to have:
  • Experience with API management, microservice frameworks, and PaaS
  • Software development experience (Golang, Python, C, C++, Java, JavaScript)
  • Experience with custom Kubernetes Operators, Controllers, custom resources, webhooks
  • Experience in Engineering and supporting ML Infrastructure
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture and development methodologies (e.g., modernizing legacy applications and application performance profiling and tuning) in a customer-facing or support role.
  • Experience with architectural design patterns, platform engineering (e.g., Infrastructure-as-Code, automation, image management or repository management), virtualization deployments, container deployments, application security, or networking.
  • Experience in engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

  • Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.
  • Experience with software development in one or more programming languages (e.g. Golang, Python, C, C++, Java, JavaScript).
  • Experience with custom Kubernetes Operators, Controllers, custom resources, webhooks.
  • Experience prospecting, building and maintaining collaborative customer relationships from inception with engineers and engineering leadership stakeholders.
  • Experience in Engineering and supporting ML Infrastructure, systems, and frameworks, including performance engineering and optimization for large-scale training.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

In this role, you will partner with technical Business teams as an enterprise hybrid cloud subject matter expert to differentiate Google Cloud to our customers. You will help customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will have experience with data center environments as it relates to modernization, and cloud-native architecture. You will also be experienced with cloud application architectures, networking, microservices, and container orchestrators.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $147,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
  • Share in-depth infrastructure and cloud modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Guide customers through assessments of their legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
  • Structure and execute prototyping workshops to verify proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
  • Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

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