Customer Solutions Consultant, Digital Native, Google Cloud
Job Summary
Job Description
As a Customer Solutions Consultant, you'll partner with technical sales teams to showcase Google Cloud's capabilities to clients. Responsibilities include understanding customer needs, developing cloud solutions, conducting proof-of-concepts, troubleshooting technical issues, and presenting solutions. You'll work with a range of customer opportunities, from infrastructure and application modernization, and build new relationships in greenfield territories. Fluency in Bahasa Indonesia is required to support clients in the region. The role demands excellent technical, communication, and organizational skills, and a passion for building strong client relationships. You will also liaise with product marketing and engineering teams to stay updated on industry trends and contribute to product enhancements.
Must have:
- 10+ years cloud native architecture experience
- Experience with cloud/on-premise engineering
- Stakeholder engagement and presentation skills
- Fluency in Bahasa Indonesia and English
- Problem-solving and technical expertise
Good to have:
- Data center migration experience
- Experience with scalable, distributed systems
- Greenfield territory development experience
- VMware virtualization experience
- Security expertise (encryption, identity management)
6 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
Preferred qualifications:
- Experience with data centers consolidation, relocation, migration, or virtualization projects.
- Experience architecting and developing software or infrastructure for scalable, distributed systems.
- Experience building and maintaining customer relationships for building out Greenfield territories.
- Experience with private, hybrid, or public cloud technology, migrating Linux, including virtualization (e.g., VMware).
- Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
- Ability to communicate in Bahasa Indonesia fluently to support client relationship in the region.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your presentation skills to engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills.You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization and more. You will have a passion for building new relationships, with experience in prospecting and building out greenfield territories.
You will be a part of the team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Share Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
- Lead prospecting and acquisition of net new logos, creating and building customer relationships and establishing as an advisor on their long-term technology and business decisions.
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