Customer Support Team Lead

6 Months ago • All levels • Operations

Job Summary

Job Description

Lead a team of customer support professionals at Diligent, a global leader in governance solutions. Provide exceptional support to users, drive team performance, and foster a positive customer experience. Must have strong technical skills, problem-solving abilities, and leadership experience.
Must have:
  • Customer Support
  • Team Leadership
  • Problem Solving
  • Technical Skills
Good to have:
  • SaaS Experience
  • GRC Knowledge
  • Communication Skills
  • Process Improvement
Perks:
  • Global Community
  • Positive Impact

Job Details

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

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