Why join AliveCor
At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. We're on a mission to be the world’s heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 200 million heart health measurements and counting.
Our vibrant team of people are attracted to AliveCor because they want to build something meaningful and AliveCor delivers: every day, customers tell us that we’ve saved lives. Join us in our mission!
The Opportunity
The Sales Account Executive, Enterprise is responsible for selling our newest Kardia 12-lead ECG alongside our AliveCor suite of devices, software and service offerings to new and existing customers within North America. This requires a number of capabilities including deep knowledge of the healthcare industry space, advanced AI, Cardiac ECG devices, Point of Care as well as Remote Monitoring solutions. A Sales Account Executive needs to demonstrate the ability to collaborate with internal and external partners within health systems, private and public clinics, and individual providers (Cardiology, EP, PCP, Oncology, Psychiatry). Candidates must have strong business development and solution selling skills along with tenacity to exceed sales objectives. A Sales Account Executive is expected to quickly assess client needs, develop custom solutions, and present compelling Value Prop including ROI to close sales. This role is responsible for all steps in the sales process including lead management, executing proposal, contracting, implementing, training, and billing. This role requires a minimum of 50% travel for onsite client meetings as well as supporting key conferences.
Job Duties and Responsibilities:
- Identify key customer target segments for Kardia 12L program development
- Understand current cardiac clinical pathways and workflows that incorporate KardiaMobile devices as well as AliveCor’s frontend and backend platforms that best align to specific patient populations to drive clinical efficiencies, increased clinical outcomes and improved Provider and Patient experiences
- Lead implementation efforts for new clients with multiple stake-holders (eg. physicians, administrators, etc.) workflow and/or reimbursement complexities
- Responsible for driving the relationship with some of our largest hospital and health system customers. Serve as a trusted advisor and partner, navigating the customer on their journey from onboarding, and implementation to renewal and expansion
- Expertly orchestrate across multiple stakeholders within the health system. Develop a deep understanding of customer needs/goals and work to ensure that AliveCor and the customer have a shared definition of success
- Facilitate customer training, implementation, performance measurement, and expansion
- Continually share educational resources, training, and best practices
- Build relationships that turn your customers into power users and advocates of AliveCor
- Synthesize customer feedback and work with product, QA, and engineering to continually improve our devices/platforms. Bring additional value by encouraging deeper feature adoption by identifying opportunities for expansion
- Participates in conventions, forums, and meetings to increase product awareness
- Identifies and facilitates execution on sales opportunities with AliveCor partners
- Manage the complex sales process of our Kardia 12L device and additional AliveCor products and services into clinics, health systems, hospitals, and expand existing customer base
- Build support from clinicians, cardiologists, electrophysiologists, and administrators for AliveCor
- Identify key customer segments, generate market awareness, and drive sales of the AliveCor products and services within North America sales territory
- Execute sales including successful implementation and effective utilization of solutions to achieve an outstanding client experience
- Work with internal sales leadership to continually innovate and meet the needs of our clients and patients
- Develop strong relationships with key clinical leaders, senior health system executives, and department administrators
- Manage all steps of the sales process
- Achieve quarterly and annual sales targets
Qualifications & Skills:
- Bachelor's degree required; clinical education highly desired
- 5+ years of cardiac rhythm management industry training and experience required
- 7+ years of business-to-business selling success in the healthcare setting (Providers, Hospitals and Health Systems)
- Proficiency with collaboration applications and software (Google Suite, ZoomInfo, Slack, Box, IronClad, etc.)
- Proficiency with CRM platforms (Sales Force)
- Experience selling SaaS, API, SDK and Medical Devices direct to Providers and HealthSystems
- Individual Contributor able to work independently, self-motivated, resilient
- Strong Presentation and Communication Skills – onsite & remote
- Effective at full opportunity development from cold calling, email campaigns, lead management, contracting, expanding current clients and developing reference accounts
- Superior critical thinking and problem-solving skills
- Clinical knowledge/experience (Cardiac specialty preferred)
- Proven Consultative and Financial Selling skills with Providers & Health Systems.
- Familiar with Reimbursement models, ICD 10/11 codes, RPM, CCM, PCM
- Strong Results Orientation to consistently generate high amount of lead & sales activity that results in consistent goal/plan attainment
- Thrive in an environment that is fast paced and continuously develops new technology, AI and leads the industry
- Team Player with natural ability to collaborate closely with Marketing, Sales Operations, Clinical, Product and Engineering teams
AliveCor is an equal opportunity employer and will not discriminate against any employee or applicant based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any other classification protected by federal, state, or local law.
Principals only. Recruiters, please don’t contact this job poster. Do not contact us with unsolicited services or offers.