Deal Desk Manager

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. 

The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps 
and data are protected and always available.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.

Job Purpose

The Deal Desk Manager will be partnering as a trusted advisor with Veeam’s sales, renewal, finance, legal, and channel teams, as well as with Senior Management throughout the Non-Standard Quotation (NSQ) deal process. The Deal Desk Manager will be responsible for driving and facilitating review of Non-Standard Deals, based on a holistic picture and communication with all teams involved. The Deal Manager will help optimizing commercial, technical, financial, as well as contractual terms.

Duties and Responsibilities:

• Responsible for assisting both the channel and direct Sales teams with the accuracy of non- standard pricing, licensing and related policies/procedures around Veeam Sales process for Sales transactions
• Be a valued business partner for sales, legal, finance, renewals and Senior management to ensure necessary cross-functional alignment
• Work with sales leadership to maximize margins and manage discount levels through a structured approval process
• Maintain and train sales teams on how to use various sales tools, such as Non-Standard-Quoting Tool (NSQ), Enterprise License - and other Frame/Discount Agreements.
• Handles day-to-day transactional deal non-standard pricing requests and ensures compliance with internal standards and policies
• Develop relevant cross-functional relationships to understand products, competition, and the competitive market
• Enable an informed decision making of Veeam’s Senior Management of large and complex deals
• Maintain reports and data on discounting trends and present it to sales management per request
• Other duties as assigned

Skills and experience required: 

• Three years minimum relevant working experience in deal desk or finance, sales or sales operations in technology or comparable fields.
• Bachelor’s Degree required in Business Administration, Economics, Finance, Computer Science, or equivalent (a combination of education and experience will be considered).
• Excellent English communication skills and good judgement (Fluency in 2 other Asian Languages is a plus.)
• Ability to evaluate priorities and multi-task accordingly within a time pressured, fast paced, and constantly evolving environment demanding precise and quick decision-making.
• Strong business acumen, combined with a detail-and results oriented approach and ability to achieve results, while focusing on customer requirements and business success, thriving for commercially beneficial outcomes.
• Ability to to identify problems and discrepancies, perform independently analysis of causes and recommend corrective actions.
• Must be self-started, detail oriented and analytical, considers wider geographic impact of action
• Proficiency with Sales Force and Microsoft Office programs with an emphasis on Excel

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