Sales Development Representative (Install Base, ANZ)

1 Month ago • 2 Years +

Job Summary

Job Description

As an Install Base Sales Development Representative (SDR), you will focus on account management and renewal, generating new revenue. You will articulate the value of our products to customers and be accountable for revenue retention, including contract renewals, upsells, and expansion. You will manage complex relationships to help customers address their challenges. Responsibilities include sales forecasting, generating quotes, customer research, and updating CRM notes.

Must have:

2+ years of SDR experience, preferably in SaaS.
Goal-oriented with strong emphasis on achieving targets.
Innovative and naturally curious, enjoys creating new methods.
Consistently over-achieved quota in past positions.
Hunter mentality with tenacity for prospecting.

Good to have:

Experience in the ANZ market is a plus.

Perks:

Sales and Customer Success is key to our success.
Great team and company culture.

5 skills required

5 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

forecasting-budgeting

prospecting

account-management

saas-business-models

Job Details

Sales Development Representative, Install Base (ANZ Market)

Work Location: Singapore

About Us:

Sitecore’s mission is to provide cutting-edge DXP solutions that enable the world’s greatest brands to craft truly unforgettable experiences for their customers. A highly decorated industry leader, Sitecore brings content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies, including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars, rely on Sitecore to provide more engaging, more personalized experiences for their customers. Under the leadership of our new product-centric CEO, we are poised to continue to push the boundaries of marketing technology and shape the future of customer engagement. Learn more at Sitecore.com.

About the Role:

As an Install Base Sales Development Representative (SDR), you will focus on account management and renewal where you will generate new revenue. You will articulate the value of our products to customers and be accountable for revenue retention motions including product contract renewals, upsell and expansion. We are looking for individuals who are curious with excellent communication skills and strong stakeholder skills who can manage complex, deep relationships to help the customers uncover their challenges. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, and update account notes in our CRM system.

What You’ll Do:

Work closely with Account Managers to ensure smooth and timely follow-up on marketing leads
Prioritize the highest opportunity target accounts within ANZ
Responsible for building pipeline by meeting & exceeding pipeline generation quotas
Understand our offerings and competitive positioning to effectively communicate and apply them to customer needs
Work closely with the Sales and Marketing teams to align strategies, share insights, and refine messaging. Provide feedback on lead quality and campaign efficiency
Maintain a minimum daily outbound call volume of 50-70 calls
Drive business pipeline through targeted outbound prospecting, conducting research on target accounts, identifying key decision makers, and crafting personalized messaging

Job Qualifications:

2+ years of experience as an SDR, preferably in a SaaS sales environment
Experience in ANZ market will be a plus
Goal oriented, with a strong emphasis on achieving and surpassing targets
Innovative and naturally curious, you enjoy creating new methods and investigate research
Consistently over-achieved quota in past positions
A “hunter” mentality with tenacity and enthusiasm for inbound and outbound prospecting

Why you should click ‘Apply’:

Sales and Customer Succes are the key to our success! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel It’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.
Great team and company culture! You can find out more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.