Digital Tech and Business Operations Analyst

About the Role

At Disney Consumer Products, we inspire imagination around the world and are committed to creating happiness for families and fans by bringing captivating, inspiring, and inclusive products into their daily lives.  From toys to t-shirts, console games, books, and more, our team brings our beloved brands and franchises into the lives of families through products and experiences that can be found worldwide, such as the Disney Store e-commerce platform, Disney Parks, local and international retailers, and Disney Store locations around the world.

What you will do:

We are seeking a highly skilled and experienced Digital Tech and Business Operation Analyst to join our team. This critical role requires developing in-depth expertise, troubleshooting abilities, process monitoring, and guidance for the Business/Operations teams and licensees across several integrated internal systems across Disney Consumer Product and Disney Publishing Worldwide systems ensuring a seamless operation. Familiarity with these systems will immerse the ideal candidate in facets project, program, system, and business management, with lens of end-to-end deal to execution. Additionally, the role includes assisting in development of Technology project plans and Business Operations (business data analysis, reporting, and insights), vital for Business Development, Product Management, and Creative teams.

This role will support the Director of Technology & Strategy, with responsibilities extending to assessment and canvasing of opportunities across emerging technology and digital trends/behaviors.

On any given day, you will:

• Navigate intricate processes/project plans specific to technology integrations/implementations ensuring seamless collaboration across workstreams within the Digital Innovation and DCP teams

• Monitor process flow, project progress, identify potential risks, and implement mitigation strategies

• Prepare/present status updates and insight reporting across different audiences including management and other high-level executives

• Create/maintain comprehensive process documentation, timelines, budgets, and prioritization plans

• Facilitate cross-functional status meetings, fostering collaboration and problem-solving

• Build expertise in user analytic/process management tools to guide and inform project decisions

• Assist with integration of emerging and content-related technologies within project scope

• Work in conjunction with team leads aligning project goals with strategic outcomes

• Assist in the RFP/RFI process with Sourcing partners for vendor/product selection

• Participate in discovery phases, contributing research and knowledge of relevant technologies

• Play a key role in bridging technical and business aspects technology projects, ensuring timing vs. scope feasibility aligned with technical capabilities' roadmap, market maturity, and business values.

• Perform and analyze quarterly, annual, or 5-year segment operating plans with Business Development

• Engage in ad-hoc financial analysis and special projects, at the request of Executives within the org


• Partner with the Finance team during quarter-end close to provide variance explanations

• Demonstrate the ability to thrive in a dynamic environment, showcasing your leadership and confidence


 Required Qualifications & Skills:

• 2 years of business analysis, process/contract management, campaign development, and accounting experience with a strong interest in Tech Innovation and Digital Consumer Products

• Proven relationship-building skills, with the ability to navigate problems autonomously and diplomatically.

• Excellent communication and leadership abilities, paired with a constructive curiosity to drive change.

• Ability to understand complex contracts and decipher financial terms within the agreements.

• Ability to manage multiple high-priority projects under tight deadlines.

• Proficient in Excel for financial modeling and analysis.

Education

• Bachelor’s degree in business, information systems, finance, economics, and/or accounting or equivalent work experience

Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at

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