Game Cloud Engineer

3 Weeks ago • 3 Years +

About the job

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.

Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.

Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.

In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

  • Responsible for daily maintenance, version updates, standby, and on-call duties to ensure stable game operation
  • Formulate and implement game operation and maintenance standards, workflows, and emergency plans
  • Monitor server and game status, respond quickly to emergencies, analyze issues, and manage faults
  • Identify operational risks and technical challenges, optimize business processes, and improve the efficiency and quality of operation and maintenance work

What We Are Looking For:

  • Bachelor's degree or above, with more than three years of work experience
  • Familiar with at least one cloud service, such as AWS, Alibaba Cloud, Azure, etc.
  • Basic development skills (e.g., Shell, Python, Golang)
  • Familiar with at least one automation tool, such as Terraform, Ansible, SaltStack, etc.
  • Familiar with at least one monitoring system such as Nightingale or Prometheus, and capable of maintaining and optimizing existing monitoring systems
  • Able to handle common software such as Kafka, Elasticsearch, MongoDB, K8S, and understand their concepts
  • Experience in CDN operations, able to communicate and coordinate with CDN vendors regarding version updates; experience with high traffic and large bandwidth is preferred
  • Excellent written and verbal communication skills in English and fluent oral Chinese to liaise with teams

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

About The Company

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as "Genshin Impact," "Honkai Impact 3rd," "Tears of Themis," and "Honkai: Star Rail," HoYoverse also launched the dynamic desktop software "N0va Desktop," the community product "HoYoLAB," and created a variety of products such as animations, comics, music, novels, and merchandise around our original Creative Concept.


Adhering to our mission of "Tech Otakus Save the World," we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.


HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

Singapore (On-Site)

United States (Hybrid)

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