Government Relations Manager

1 Month ago • All levels

Job Summary

Job Description

The Government Relations Manager role focuses on maintaining positive relationships with government agencies and ensuring alignment with government policies. The manager will engage with government stakeholders to support the company's strategy, identify strategic issues, and advocate for Telstra's interests. The role involves building and maintaining strategic government relationships, managing political issues, and supporting outcomes that benefit both Telstra and the government. The manager will also assist in resolving customer complaints and contribute to the GR team's strategy.
Must have:
  • Deep understanding of Australian federal government processes
  • Experience in corporate affairs or government relations roles
  • Demonstrated experience in policy development and advocacy
  • Accomplished communication and stakeholder engagement skills
  • Demonstrated strategy and project management skills
Good to have:
  • Working knowledge of Australia’s telecommunications environment
  • Experience in a highly regulated industry
  • Working knowledge of or experience in a media relations role
Perks:
  • Performance-related pay
  • Access to thousands of learning programs
  • Global presence with opportunities to work abroad
  • Purchased annual leave scheme
  • Additional Telstra day off
  • 30% off Telstra products and services
  • Toolkit provided (laptop, mobile phone, plan)

Job Details

Employment Type

Permanent

Closing Date

18 June 2025 11:59pm

Job Title

Government Relations Manager

Job Summary

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Sustainability, External Affairs, Legal, Risk & Compliance - Public Affairs maintains positive relationships with government agencies, ensuring that Telstra's voice is heard and that Telstra is aligned with government policies.

About the Role

The Government Relations Manager aligns with relevant internal stakeholders, Telstra’s business objectives and corporate strategy, and engages with government stakeholders to support the execution of the Company's strategy.

The role builds and maintains strategic government and stakeholder relationships to:

  • Identify issues of strategic importance to Telstra and advocate Telstra’s interests amongst federal and state political and other key stakeholders.
  • Manage political and stakeholder issues (strategy, risks and opportunities) facing the company.
  • Support identification of opportunities and delivery of outcomes that benefit both Telstra and the Government.

What We Offer

  • Performance-related pay
  • Access to thousands of learning programs so you can level-up
  • Global presence across 22 countries; opportunities to work where we do business.
  • Purchased annual leave scheme
  • Additional Telstra day off
  • Additional 30% off Telstra products and services
  • Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

  • Further Telstra's strategy by engaging with government stakeholders on policy opportunities
  • Build and maintain strong relationships with government stakeholders and connect them with senior executives and relevant internal stakeholders to achieve the outcomes we are both seeking
  • Protect and enhance Telstra’s reputation with government stakeholders across all areas of the company’s activities
  • Assist in the resolution of escalated customer complaints and electorate issues that are raised via MPs
  • Assist in developing and progressing the GR team’s strategy, planning and collaboration

About You

You will be bringing these skills & experiences to be successful in the role:

  • Deep understanding of the processes of federal government in Australia
  • Prior experience in a corporate affairs, government relations or external affairs roles, ideally within a corporate environment or a political office
  • Demonstrated experience in policy development, analysis and advocacy
  • Accomplished communication, stakeholder engagement, issues management and problem solving skills
  • Demonstrated strategy and project management skills
  • Strong resiliency, business acumen and attention to detail underpinned by pro-activeness and flexibility
  • A self-starter who is comfortable operating in a small team and an environment of ambiguity and change and demonstrates a singlemindedness in delivery of outcomes

Highly desirable qualification(s):

  • Working knowledge of Australia’s telecommunications and/or publicly listed environment
  • Experience in a highly regulated and issues heavy industry with numerous external stakeholders
  • Working knowledge of or experience in a media relations role

If you enjoy collaborating with different people and delivering amazing experiences for the customer, we want to hear from you!

_____________________________________________________________________________

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com.

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About The Company

We're an iconic Aussie brand with a global footprint.From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too.Working at Telstra, we all have a why.Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

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