[HCM, AoV] Regional Esports Operations

1 Month ago • 2 Years + • Esports

About the job

Job Description

Manage esports league operations, including rules, scheduling, logistics, and player documentation. Experience in esports or major organized sports programs and resolving disputes in high-pressure situations. Fluent in English and excellent communication skills required.
Must have:
  • Esports Operations
  • Rule Management
  • Dispute Resolution
  • English Fluent
Good to have:
  • Live Event
  • SOP Development
  • Tournament Build
  • Quality Control
Perks:
  • Growth Opportunities
  • Vibrant Culture
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Job Description

1. Tournament Operations: 

  • Develop and manage all elements of Esports league operations, including rules & regulations, dispute resolution, scheduling, logistics, eligibility forms, team contracts, player documentation, and compliance. Implement brackets and explore other competitive structures 
  • Working with the development team to be Responsible for the Esports server and tournament build, including updating, debugging, testing, and quality control. 

2. League Management: 

  • Responsible for quality & stability of the tournament operation international tournaments, including on-site operation & league administration. 
  • Manage and supervise all the local league operations (main executioner for VN local league) and performance in terms of league operation stability and effectiveness of tournament regulations. 
  • Develop and enforce Standard Operating Procedures (SOPs) for league operation, fostering cohesion and efficiency.
Job Requirements

Who we are looking for:

  • At least 2 years of experience managing esports or major organized sports programs, teams or tournaments
  • Having a comprehensive understanding of online and live event competitive experiences from the player’s and organizer’s perspective
  • Experienced in quickly resolving disputes and applying judgement calls to complicated rule scenarios in high-pressure situations
  • Fluent in English
  • Excellent communication skills
  • Ability to work on call, work weekends and travel as needed
  • High attention to details, ability to multitask and maintain composure

What we offer:

  • Impactful and challenging work: Join a dynamic environment where your contributions can shape the gaming experiences of millions
  • Opportunities for growth: Embark on a journey of personal and professional development across various business tracks
  • Vibrant culture: Connect with like-minded individuals in a lively and inclusive workplace, where we work hard and play hard
  • Competitive package: Enjoy competitive salaries, modern facilities, office perks and medical benefits.

*APPLICATION FORM GUIDANCE:

Please help to submit your job application package with the documents as  

1. Your CV

2. The Garena Application Form (You can download the file in the link below, fill in and upload with your CV): https://tinyurl.com/mje9ebty

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About The Company

Garena is a leading global online games developer and publisher. Free Fire, its self-developed mobile battle royale title, was the most downloaded mobile game in the world in 2019, 2020, and 2021, according to data.ai, previously known as App Annie. 


Garena is run by passionate gamers and has a unique understanding of what gamers want. It exclusively licenses and publishes hit titles from global partners – such as Arena of Valor and Call of Duty: Mobile – in selected markets globally. Garena champions social and entertainment experiences through games, enabling its communities to engage and interact. Garena is also a leading esports organiser and hosts some of the world’s biggest esports events.


Garena is a part of Sea Limited (NYSE:SE), a leading global consumer internet company. In addition to Garena, Sea’s other core businesses include its e-commerce arm, Shopee, and digital financial services arm, SeaMoney. Sea’s mission is to better the lives of consumers and small businesses with technology

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