Head of Agile Delivery and Transformation (Product Engineering)

Mercer are leading Marsh McLennan (MMC) Tech by being the first to rollout, at scale our Agile Delivery Methodology. 

As we work to transform the Mercer IT and Business into a truly agile organisation, we currently seek a talented, collaborative Head of Agile Delivery and Transformation (Product Engineering) to help excite, embed & evolve our Agile Delivery transformation. 

You will own our Agile Transformation plan, carefully tracking and realising the benefits of the plan.  Improving adoption of our agile culture & mind-set, across our Engineering Teams. 

You will be a key point of contact and escalation for our Agile teams helping to support them through challenging delivery scenarios collaborating with key stakeholders in our business and operational teams as well as within the wider MMC Tech organization. 

Working with the wider Technology and Business leadership, business teams and in partnership with the MMC development Centre of Excellence (COE), you’ll use your strong stakeholder management skills, to promote and encourage them to support the plan, also influencing and coaching senior executives, many of whom will be new to Agile. 

A key measure of your success will be to ensure all teams have a culture of Continuous Improvement and are able to deliver on their improvement commitments. 

Mercer has a complex technological landscape and a large portfolio of revenue generating applications - we also have significant security processes and legislative requirements to protect our customers and their data. 

You will be an agile evangelist, with practical experience implementing models in a similarly complex, ideally global organisation. You will ideally have experience of how these models need to adapt as AI becomes intrinsically part of how we work and core to the solutions we develop. 

Technically, you will bring a breadth of experience, to have meaningful conversations with our great Tech teams, supporting our target tech stack adoption. 

This is a great opportunity to help us shape & implement our ambitious agile delivery transformation journey. 

What can you expect: 

• Our Product Delivery Engineering team are on a mission: to transform the way our Mercer Engineering teams work together to unlock the benefits of rapid delivery of quality, secure software to market by empowered teams. 

• You will be responsible for rolling out our Agile at Scale Delivery model and the ongoing success of the missions our teams are tasked to deliver. 

• You will build and own the processes around training and transformation such that they are repeatable and efficient. 

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We will rely on you to: 

• Lead Mercer Global Technology's Agile Delivery Leaders - specifically our Pod and Squad Leads. 

• Be a key point of escalation for our delivery teams, helping them solve complex delivery challenges.

• Be a recognised Agile Expert, intimately familiar with the processes and practices required for successful and sustainable delivery.

• Bring inspirational leadership skills, excite our teams to also embrace an agile mind-set. 

• Coach and transform traditional delivery teams into adopting and living Agile behaviours and processes. 

• Be a coach for our Global Technology Engineering Leadership teams, who will support our Agile Transformation Strategy.

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What you need to have: 

• Significant organisational Agile transformation experience, ideally at scale, demonstrating proven strategies, to build & shape our Agile culture.

• Hands on delivery experience at a senior level comfortable operating across multiple business lines and varying tech stacks.

• A broad technical understanding to support your Agile credentials from software architecture through test, DevOps practices, security and operational run.

• Leadership qualities with ability to engage & excite colleagues to director level.

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What makes you stand out: 

• Significant experience of a wide range of technology roles is desirable, ideally with some form of development engineering background 

• Rounded and holistic understanding of Agile Methodologies, certifications such as CSP, KMP & ICP-ACC would be an advantage but are not essential 

• Strong financial acumen – ability to apply Financial Management Disciplines into our team, to be accountable for Engineering Delivery spend reporting and tracking 

Why join our team: 

• We help you be your best through professional development opportunities, interesting work and supportive leaders. 

• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and have impact for colleagues, clients and communities. 

• Our scale enables us to provide a range of career opportunities.

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