Investigations (Fraud) analyst

ABOUT THE ROLE

Here at Tide, we are looking for a driven Investigations Analyst with a good understanding of Fraud and an awareness of broader Financial Crime matters, primarily in the UK market.  We need a passionate and experienced individual, who will help ensure Tide is taking all the relevant steps to prevent and detect all aspects of financial crime. 

This role is a key element of our Ongoing Monitoring Team sitting within the first line of defence (1LOD). As an Investigations Analyst, you will be responsible for conducting in-depth fraud investigations with a focus on decision-making in respect of Tide’s liability under Payment System Regulator requirements and consideration of Regulatory reporting requirements.  Therefore you should be skilled in detecting and investigating fraud and other financial crime typologies such as money laundering, muling, smurfing, human trafficking, terrorist financing and bribery and corruption. We are looking for someone who is passionate about preventing fraud and financial crime , who will help reduce risk to Tide, and let our members get back to doing what they love.

AS a INVESTIGATIONS ANALYST(FRAUD) YOU"LL BE

• Investigating cases of fraud/money laundering and discovering potential links with external accounts - this may include analysis of complex networks and accounts
• Consistently reaching targets for Productivity and Quality 
• Escalating Suspicions within the business for consideration of submission of SAR by the SAR team to the NCA Database 
• Conducting typology and sector reviews
• Managing your own case load to meet performance targets
• Supporting colleagues through coaching and buddying in how to identify suspicious behaviour that requires reporting
• Have a keen eye for potential efficiencies and help to embed these
• Implementing and ensuring timely compliance to new or revised standards, processes and procedures
• Assisting the Team Leader and Senior Analysts with other financial crime related tasks and projects as required
• Conducting phone calls externally with Tide members who are under investigation
• Working in a team that operates 24/7 with a rotational shift pattern

WHAT MAKES YOU A GREAT FIT

• 2 to 5 years of experience in a financial crime related role in financial services, specialising in business-related anti-money laundering/fraud investigations
• Ability to work well as part of a team; decisive; goal-oriented; proactive
• A  good understanding of the UK regulations (including PSR, POCA, TACT) 
• Exceptional communication skills, written and verbal, English C1 level and above. Are able to communicate with our members (including via telephone) , internal stakeholders & regulatory bodies if required
• Conducted investigations, including transaction reviews and third party referrals
• You are able to multitask and successfully operate in a fast-paced, team environment
• CAMS or ICA certifications would be a bonus
• You may also have a university degree

 WHAT YOU"LL GET IN RETURN

Make work, work for you! We are embracing new ways of working and support

• Competitive salary 
• Self & family health insurance
• Term & life insurance
• OPD benefits
• Mental wellbeing through Plumm
• Learning & development budget
• WFH setup allowance
• 25 days annual leave

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.