Manager, Global Transportation Operations
Job Summary
Job Description
The Manager, Global Transportation Operations at Google will drive accountability for transportation network performance using KPIs and analytics. Responsibilities include developing and executing short- and long-term transportation strategies for both inbound and outbound freight, serving as a subject matter expert on global transportation processes and systems, and collaborating with internal and external partners. The role requires developing and implementing programs, including process improvement roadmaps, project plans, and training materials. This position requires a minimum of 10 years' experience in domestic and international environments, with 10 years in client-facing roles and 7 years managing operations and cross-regional teams. The successful candidate will have excellent communication skills and the ability to present business cases to stakeholders.
Must have:
- 10+ years experience in domestic and international transportation
- 10+ years in customer-facing roles
- 7+ years managing operations and cross-regional teams
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
Good to have:
- Master's degree in Business, Logistics, Supply Chain, or Engineering
- Experience working with third-party logistics providers
- Knowledge of global trade compliance regulations
3 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience working in domestic and international environments.
- 10 years of experience in a customer or client-facing role.
- 7 years of experience managing operations and leading cross-regional teams.
Preferred qualifications:
- Master's degree or PhD in Business, Logistics, Supply Chain, or Engineering.
- Ability to work cross-functionally with internal and external partners.
- Excellent communication and presentation skills, with the ability to prepare and present documented business cases to stakeholders and management.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.Our Global Logistics team is helping build Google's planet-scale computer powering all of Google's services (Cloud, Gmail, YouTube, Search). We manage critical parts of the supply chain to turn raw components into serving capacity in our data centers. Our team of experts collaborate on challenging problems daily across warehousing, transportation, global trade compliance and order management.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Drive accountability of transportation network performance through comprehensive KPIs and trending analytics. Track, monitor, and identify opportunities to improve customer experience while optimizing expenses.
- Develop, plan, and execute the short- and long-term transportation strategic goal and subsequent transportation initiatives for both component inbound freight and finished goods shipments to data centers.
- Serve as the global transportation process and systems subject matter expert, working closely with upstream and downstream partners, third-party logistics, information technology teams, and cross-functional teams.
- Develop and implement programs, which may include creating and maintaining the process improvement roadmap, project plan, business case/cost benefit tracker, training and communication plan, and others.
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