Travel and Expense Manager

POSITION: Travel and Expense Manager

STATUS: Full-Time

REPORTS TO: Sr. Director of Global Procurement

DEPARTMENT: Procurement

SCOPE OF RESPONSIBILITIES:

We are seeking a meticulous, innovative, and people-oriented Corporate Travel and Expense Manager to take ownership of developing and enhancing global travel and expense (T&E) programs. This role will focus on crafting forward-thinking policies, leveraging internal technologies to drive program efficiencies, and advancing compliance of T&E policy across all aspects of corporate travel. You will be the dedicated point of contact for all business travel-related matters, offering support, resolving issues, and safeguarding the well-being of travelers.

The ideal candidate will demonstrate a deep understanding of the T&E industry, excel in creating globally compliant programs, and possess exceptional interpersonal skills to accommodate diverse cultural and professional needs.

RESPONSIBILITIES:

• Policy Development and Innovation: Establish and continually improve strategic travel and expense policies that align with company objectives and industry best practices.

• Program Management: Oversee global corporate travel programs, leveraging innovative internal technologies to simplify processes and enhance efficiency.

• Compliance Oversight: Ensure traveler adherence to travel procedures and company policies, mitigating risks and addressing regulatory requirements globally.

• Vendor Relationships: Manage partnerships with third-party travel agencies and negotiate contracts, rates, and service agreements with travel providers.

• Expense Management: Oversee the tracking, processing and audit of corporate travel and expenses.

• Corporate Card Management: Oversee the travel credit card program and provide detailed reporting to leadership.

• Support and Assistance: Assist colleagues with their corporate travel needs, resolving any issues promptly and professionally. Exemplify calm and professionalism in high-pressure scenarios.

• Continuous Improvement: Stay informed on new T&E technologies, industry trends, and global travel requirements to drive program enhancements and innovation.

• Global Expertise: Serve as the subject matter expert on international travel regulations, customs, currencies, and corporate insurance policies.

• Analytics and Reporting: Identify T&E trends, look for ways to improve travel programs, find cost savings, and deliver monthly updates to leadership.

• Communication and Cultural Sensitivity: Work effectively with individuals from diverse cultural backgrounds to promote inclusive, respectful experiences for all travelers.

• Ad Hoc Support: Respond to additional requests from Procurement team leadership to contribute to the success of the corporate T&E programs.

DESIRED ATTRIBUTES:

• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment

• Exceptional interpersonal and communication skills, with proven patience and professionalism in fast-paced, dynamic environments

• Analytical mindset with a focus on leveraging data and metrics to drive improvements

• Proactive and adaptable, thriving on autonomy and flexibility while working both independently and within a team

• Skill and confidence to navigate ambiguity and make strong decisions when encountered with new business challenges

• Eagerness to contribute to an environment of excellence

• Commitment to SailPoint’s values of Innovation, Integrity, Impact, and Individuals

POSITION SPECIFIC REQUIREMENTS:

• Proficiency in both verbal and written communication in English

• 8+ years of proven experience as a corporate travel manager or similar role within the T&E industry

• In-depth knowledge of global travel programs, international travel regulations, customs, and currencies

• Familiarity with T&E reporting, processing, and compliance requirements

• Experience with GDS solutions and other travel management technologies

• Bachelor’s degree, equivalent experience, or certification in travel, hospitality, or a related field preferred

• Professional training in travel and tourism is a plus

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