Online Casino Pitboss-2nd Shift

3 Hours ago • 1 Years +

About the job

SummaryBy Outscal

Company Description

PT Services (Delaware) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solutions to the industry’s leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. PT Services (Delaware) LLC represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market. More than 1,830 talented professionals are part of Playtech Live from different countries all over the world and you have an opportunity to join our international team in Michigan!

 

Visit our website to learn more about our company. www.playtech.com

Job Description

ESSENTIAL DUTIES AND RESPONSIBILTIES:

  • Adhere to New Jersey Gaming Commission Regulations and PT Services Delaware regulations and departmental policies and procedures.
  • Cooperate and provide direct assistance to Operations Manager in everyday tasks.
  • Organize and control studio operations during assigned shift.
  • Monitor and identify disruptions of the studio’s technical problems and immediately solve issues in accordance company policies and procedures and gaming regulations.
  • Ensure the studio’s operations compliance with policies and procedures and implementing new policies and procedures as directed.
  • Supervise and ensure that Game Presenters, Shufflers, and Players following company’s police and procedure.
  • Excellent knowledge of all games provided by the company and be able to apply and explain strategies and rules applied in those games.
  • Initiate, lead and oversee communication and conflicts resolutions within competence of held position and provide answers to licensees and their players, including handling complaints and claims, according to the company’s procedures.
  • Act in a professional manner to maintain an orderly and positive work atmosphere in the facility.
  • Represent management of the company and their interests, considering confidentiality and diplomacy.
  • Initiate improvements of the operations and deliver general feedback from the operations stuff, the players, and the licensees.
  • To take screenshots and all necessary actions according to the company procedures, and to prepare mistake reports in case Game Presenter and / or Shuffler has made a mistake.
  • Correct mistakes made by Game Presenter and / or Shuffler according to company’s procedures.
  • Provide reports to management in case of internal mistakes (not related with the licensees).
  • Report to the management of any significant or special incident that requires attention immediately
  • Cooperate and consult with management to test the performance of programs and applications to provide proper functioning for new and existing online gaming successful operation.
  • Perform any additional duties as instructed by management.

Qualifications

EDUCATION & EXPERIENCE/QUALIFICATIONS REQUIRED

  • High school diploma or equivalent.
  • Must be 21 years of age.
  • At least 1 year of managment related experience.
  • Basic computer skills- MS Office, electronic mail, etc.
  • Good cooperation skills and be able to deal with potential conflicts in diverse situations.
  • Maintain a professional and clear communication with employees.
  • Ability to teach and explain company's policies and procedures.
  • Be able to give constructive feedback and supervise teamwork.
  • Strong multitasking and decision-making skills.
  • High accuracy and strong attention to detail.
  • Be able to operate Office equipment (printers, copiers, phones, etc.).
  • Excellent verbal and written communication skills
  • Must be able to obtain a MI Casino Employee Registration license through the MGCB
  • Must be able to work on a flexible schedule such as holidays, overtime, and weekend availability

Additional Information

If you need reasonable accommodation and/or assistance during the application and hiring process, applicants can contact Playtech.

Our team will be happy to help!

Playtech is an equal opportunity employer. All qualified applicants will receive consideration of employment equally without regard to age, ancestry, color, gender identity or expression, national origin, physical or mental disability, protected veteran, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.

About The Company

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries


Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.


We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.


The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.


Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.


Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.


If you are an ambitious, creative thinker and would like to work for us we want to hear from you!


Website

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