Payment Operations Analyst

2 Months ago • All levels • Operations

Job Summary

Job Description

As a Payment Operations Analyst at Carry1st, you'll play a crucial role in monitoring and managing daily payment operations, ensuring smooth transactions and optimal performance. Responsibilities include tracking payments, identifying and resolving issues and discrepancies, collaborating with cross-functional teams, supporting payment configuration changes, and generating performance reports. The ideal candidate possesses experience in payment operations within e-commerce or a high-volume environment, a detail-oriented mindset, and an interest in the gaming industry, particularly within the MENA region. The role requires working day or night shifts.
Must have:
  • Monitor and track payment transactions
  • Identify and resolve payment issues
  • Collaborate with cross-functional teams
  • Support payment configuration changes
  • Generate performance reports
  • Bachelor's degree or equivalent experience
  • Payment operations experience
Good to have:
  • Knowledge of payment trends in MENA
  • Familiarity with gaming platforms
Perks:
  • Remote work
  • Co-working excursions
  • Remote working allowance ($600/year)
  • Learning and development opportunities
  • Social events
  • Birthday leave
  • Company shares

Job Details

Description

As a Payment Operations Analyst, you will be essential in monitoring and managing daily payment operations to ensure smooth transaction processing and optimal performance of our payment infrastructure. As a vital member of the Payment Operations team, you will identify and troubleshoot payment-related issues and work with the team on improvements, contributing to the overall efficiency and success of our payment processes.

You will...

  • Play a crucial role in the day-to-day monitoring and tracking of payment transactions
  • Assist in identifying payment issues, discrepancies, and potential risks, promptly escalating them for resolution
  • Collaborate with cross-functional teams to address payment-related concerns 
  • Support the implementation of tactical changes to payment configurations 
  • Assist in generating reports on payment operations, highlighting issues, trends, and performance metrics for internal stakeholders

Requirements

What makes you a great candidate?

  • Bachelor's degree in a relevant field or equivalent practical experience
  • Prior experience in Payment operations within e-commerce or within a high-volume environment
  • Detail-oriented mindset with a proactive approach to problem-solving
  • Availability to work day or night shifts
  • Interest in gaming industry trends and familiarity with gaming platforms
  • Knowledge of payment trends and user interactions with the MENA region

Benefits

What will it be like to work at Carry1st?

Carry1st is a fast-paced and dynamic place to work. Our team is diverse and global as we operate fully remotely across 25+ countries. At Carry1st, you will have the opportunity to…

  • Build awesome, industry-changing products, every day
  • Grow with a VC-backed startup at the intersection of gaming and fintech
  • Work from anywhere in the world with international teammates
  • Own shares in the Company - enabling you to benefit from the value you create 

Some additional perks…

  • Co-working excursions: Travel to meet your colleagues in cities around the world
  • Awesome equipment: Get everything you need to work effectively 
  • Remote working allowance: Put an additional $600 / year to optimise your WFH experience
  • Learning and development: Attend courses, conferences and training events
  • Social events: Participate in regular company events to relax and connect with teammates
  • Birthday leave: Enjoy a paid day off on your special day  

We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Join us!

Learn more about Carry1st…

  • Andreessen Horowitz shared why they invested in Carry1st
  • VentureBeat announced that Carry1st has raised $27 million to develop and publish mobile games in Africa
  • Remerge hosted Cordel on a podcast to discuss Carry1st and the African gaming market




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About The Company

Carry1st is Africa’s leading publisher of mobile games and digital content. Operating at the intersection of games, fintech, and web3, we scale awesome content in frontier markets by solving hard problems. We develop, license, and publish games and monetize them effectively with our proprietary platform. We are backed by blue-chip investors like: Andreessen Horowitz, Google, Riot Games, Bitkraft, and Nas.

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