Product Associate

Company:

Mercer

Description:

We are seeking a talented individual to join our MercerWell team at Mercer. This role can be based in various locations near a Mercer office, and it is a hybrid role with a requirement of working at least three days a week in the office.

As a Product Associate on the MercerWell Product Team, you will play a pivotal role in a team of experts supporting health and well-being solutions. You will support and work with broader Mercer Client teams, medical carriers, and well-being vendors to support solutions offered through Mercer.

This is a tremendous opportunity to join our dynamic and growing MercerWell group, which is part of our Health & Benefits line of business. If you want to be at the forefront of supporting innovative solutions for complex challenges, we invite you to bring your skills and enthusiasm to our team. Join us on this rewarding journey to shape the future of workplace health and make a difference in the lives of thousands!

We will count on you to:

• Manage Relationships: Oversee day-to-day interactions with vendors, carriers, and internal Mercer teams
• Project Manage: Own meeting agendas, coordinate project planning and tracking, and facilitate web-based meetings
• Onboard and Implement: Support new client and carrier/vendor implementation of solutions, ensuring a smooth transition and successful integration
• Deliver Oversight: Manage oversight activities to include assessments, contracting, client escalations, and steering committee facilitation
• Report: Create and deliver comprehensive reports, collaborating with financial teams and client teams to provide insightful analysis and actionable recommendations
• Support Sales: Provide support for new sales through relationships with client teams and assisting team members with business case preparation and delivery

What you need to have: 

• BA/BS
• Minimum 3 years of experience in the health care sector, including providers, health plans, employer-sponsored benefits, or population health.
• Ability to prioritize and handle multiple tasks in a demanding work environment and to work independently and as part of a team
• Superior analytical, strategic planning, oral and written communication, interpersonal, and listening skills
• Excellent organizational and project management skills
• Strong problem-solving skills and a proactive approach to client needs
• Knowledge of MS Office Tools (Excel, PowerPoint, Word)

What makes you stand out?

• Experience in vendor or client management
• Experience in the healthcare industry
• Experience with Smartsheet
• Familiarity with the latest trends and regulations in health benefits and population health management

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.