Product Operations (Onsite)

3 Weeks ago • 6 Years + • Product Management

About the job

Job Description

Blink Health seeks a Product Operations specialist to join their Pittsburgh office. This role is embedded within the pharmacy operations team, requiring deep understanding of prescription processing workflows, internal pharmacy services, and patient digital experience. Responsibilities include improving product launch processes, analyzing user feedback, managing projects across multiple product areas, and creating detailed documentation. The ideal candidate possesses strong analytical skills, SQL expertise, and 6+ years of experience in product, strategy, operations, consulting, or data analytics. They should also have experience in change management, problem-solving, and communicating shifting priorities within a team.
Must have:
  • Analytical skills and deep SQL experience
  • 6+ years experience in relevant field
  • Project management & execution
  • Data analysis and trend identification
  • Process improvement & documentation
  • Cross-functional communication
Good to have:
  • Healthcare or pharmacy software experience

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. 

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. 

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The Opportunity:

Product operations play a critical role in the product life-cycle at BlinkRx, from ideation, to development, launch, growth and optimization. The team partners closely with product, engineering, and operations to improve the BlinkRx experience for both operators and patients. The primary function of this role is to execute and continuously improve processes leading up to a product launch, as well as evaluating user feedback on a daily basis. This domain’s scope includes prescription processing workflows, internal pharmacy services, and the patient’s digital experience. 

This is a fully onsite role based in Robinson Township (Pittsburgh)

Responsibilities

  • Embedded within the pharmacy operations team to become an advocate for their needs
  • Become a product expert on the BlinkRx pharmacy operations workflow, which spans multiple product areas and services 
  • Improve product teams’ ability to resolve and prioritize issues  
  • Collect and analyze data from multiple sources to identify trends, insights, and impact to inform business decisions
  • Program and project management strategy for multiple product areas - includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product goals 
  • Create and maintain detailed documentation on processes, and product features
  • Leverage project management to ensure timely execution of features 
  • Ability to take analysis, and align on problem scoping and solutions with core users 

Qualifications

  • Analytical and deep SQL experience 
  • 6+ years of experience in product, strategy, operations, consulting or data analytics
  • Ability to break down complex and ambiguous issues into component parts to develop solutions 
  • Experience communicating change management to cross-functional partners and stakeholders with the goal of maintaining alignment and transparency 
  • Experience in pivoting quickly, and adapting to business needs while communicating and informing a team of shifting priorities
  • Previous healthcare or pharmacy software experience is a nice to have
  • Must be located in or willing to relocate to Pittsburgh

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

View Full Job Description

Add your resume

80%

Upload your resume, increase your shortlisting chances by 80%

About The Company

Pittsburgh, Pennsylvania, United States (On-Site)

India (On-Site)

New York, New York, United States (Remote)

India (On-Site)

Boise, Idaho, United States (On-Site)

St. Louis, Missouri, United States (On-Site)

Pittsburgh, Pennsylvania, United States (On-Site)

St. Louis, Missouri, United States (On-Site)

Boise, Idaho, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Blinkhealth

Similar Jobs

Intel Corporation - Data Architect

Intel Corporation, United States (Hybrid)

Luxoft - Senior PySpark Data Engineer

Luxoft, Czechia (Remote)

Rec Room - Principal Product Manager | Discovery

Rec Room, United States (Remote)

Fliff  Inc  - Senior Technical Program Manager - Platform

Fliff Inc , United States (On-Site)

ION - Product Management Analyst

ION, India (On-Site)

Visa - Director, A2A Payment and Data Products

Visa, United States (Hybrid)

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Equivalent Jobs - ANALYST

Equivalent Jobs, (Remote)

Info Stretch - Data Engineer

Info Stretch, United Kingdom (On-Site)

Nagarro - Principal Engineer (Python)

Nagarro, India (On-Site)

Deliveroo - Operations Manager, Global Planning & Performance

Deliveroo, United Kingdom (On-Site)

CleverTap - Field Marketing Manager

CleverTap, United Arab Emirates (Hybrid)

Luxoft - ETL QA with AWS

Luxoft, India (On-Site)

Spellbrush - Software Engineer

Spellbrush, United States (On-Site)

Get notifed when new similar jobs are uploaded

Jobs in Pittsburgh, Pennsylvania, United States

The Walt Disney Company - Director, Marketing Reporting & Analysis

The Walt Disney Company, United States (On-Site)

Blinkhealth - Prior Authorization Specialist - ON SITE

Blinkhealth, United States (On-Site)

Trek - Service Advisor

Trek, United States (On-Site)

Fanatics - Cloud Engineer III

Fanatics, United States (On-Site)

Rush Street Interactive - Sportsbook and Online Casino Customer Support Agent

Rush Street Interactive, United States (On-Site)

Netflix - Software Engineer (L4), JS and Apps Operations

Netflix, United States (On-Site)

Sphere Entertainment Co - Catering Attendant (Part-Time)

Sphere Entertainment Co, United States (On-Site)

Trend Micro - Director, Federal Sales Engineering

Trend Micro, United States (On-Site)

ByteDance - Software Engineer, UI Framework

ByteDance, United States (On-Site)

Meta - Product Manager

Meta, United States (Remote)

Get notifed when new similar jobs are uploaded

Product Management Jobs

Trek - Project Manager

Trek, India (On-Site)

DECA Games - Senior Product Manager (m/f/d)

DECA Games, (Remote)

Nagarro - Principal Engineer - Project Manager

Nagarro, Colombia (Remote)

The Mill Adventure - Product Manager

The Mill Adventure, Malta (Remote)

Scopely - QA Director - Unannounced Project

Scopely, Portugal (Hybrid)

Mistplay - Senior Product Manager II, Growth

Mistplay, Canada (Hybrid)

Visa - Implementation Analyst

Visa, Philippines (On-Site)

Get notifed when new similar jobs are uploaded