Renewals Manager

Customers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. With more than $340M in funding – valued at over $1.7 billion and nearly 600 customers, including 40% of the Fortune 100 — Alation helps organizations realize value from data and AI initiatives.

Alation has been recognized in 2024 as one of Inc. Magazine's Best Workplaces for the fifth time, a testament to our commitment to creating an inclusive, innovative, and collaborative environment. 

Collaboration is at the forefront of everything we do. We strive to bring diverse perspectives together and empower each team member to contribute their unique strengths to live out our values each day. These are: Move the Ball, Build for the Long Term, Listen Like You’re Wrong, and Measure Through Customer Impact. 

Joining Alation means being part of a fast-paced, high-growth company where every voice matters, and where we’re shaping the future of data intelligence with AI-ready data. 

Join us on our journey to build a world where data culture thrives and curiosity is celebrated each day!

Job Description:

Alation is seeking a driven Renewal Manager to provide renewal processing for existing customers.  You will manage a high volume of renewal contracts primarily focused on following a disciplined renewal process.

This role requires a results-oriented individual who excels at process management, analyzing data, and collaborating across teams. SaaS contract expertise is a plus, with a focus on timely renewal coordination, negotiating favorable terms, minimizing churn, and effective internal and external communication.

What you'll do:

• Renewal Management: Proactively manage a large volume of renewal opportunities, forecasting accurately and negotiating favorable terms.

• Account Portfolio Management: Understand and manage contract terms for a large volume of assigned accounts. Identify churn risks and document as appropriate per established processes.

• Process Optimization: Leverage data and insights to optimize the renewal process, ensuring efficiency and scalability.

• Collaboration: Partner with internal teams, including sales, customer solutions, rev ops, and finance to ensure a seamless renewal process.

What you need:

• 4+ year of experience in account management, procurement, sales development, customer success, or a related field.

• An understanding of contract terms and negotiation principles.

• Excellent written and verbal communication skills, with the ability to effectively communicate with customers and internal stakeholders.

• Strong organizational skills and ability to prioritize tasks effectively.

How you stand out:

• Salesforce CRM experience.

• SaaS Renewal experience.

• History leveraging Workflow Automation.

This role offers an exciting opportunity to contribute to Alation's growth by playing a critical part in maintaining revenue from our existing customer base.

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Alation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                                   
 

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.  
 

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