Sales - Inside Sales Advisor, Seoul, Korea
Job Summary
Job Description
- 3+ years customer-facing experience
- CRM system proficiency
- Excellent communication skills
- Lead qualification and opportunity management
- Meeting sales targets
- Product knowledge
- Experience in the automotive industry
- Knowledge of the EV market
- Annual Medical Check-up
- Flu Vaccination
- Group Insurance
- Employee Assistance Program
- Paid Sick Leave
- Family Care Leave
- Parental Leave
- Defined Contribution Pension Plan
- Social Insurance
- Flexible Benefits Plan
- Long Service Recognition
- Employee Referrals
- eShop Employee Discounts
- Welcome Gift
- Tesla Uniforms (certain positions)
Job Details
Inside Sales Advisor’s key role is to contact, answer questions and engage with Tesla’s potential customers about vehicle purchase which also extends to educating and inspiring customers on Tesla’s products, vision and EV industry. The role also aims to generate and qualify the opportunity and schedule test drives to build up purchase pipeline via phone, email and chat.
- Respond to inbound leads to assess the customer's needs, qualify the opportunity and consultation in a timely and professional manner through phone, email and chat
- Schedule Test Drive appointment and manage event RSVPs
- Be responsible for individual pipelines to achieve monthly/quarterly sales and delivery goals
- Partner closely with the field sales, delivery and marketing team to achieve sales objectives and vehicle order and delivery targets
- Utilize a consistent contact process to follow-up, nurture, and close leads generated by web and marketing campaigns
- Keep track and maintain the integrity of our customer’ information in Tesla’s CRM system
- Maximize phone, email and chat time to adhere to activity metrics
- Keep up to date with product knowledge, industry trends, and competitors
- 3+ years of working experience preferred
- University Degree or the equivalent in experience and evidence of exceptional ability in a customer-facing environment
- Experience working in a customer-facing role a plus
- Ability to work on CRM systems
- Ability to engage and build connections with customers: you should be customer oriented with interpersonal and communication skills
- Commitment to excellence: attention to quality and details
- Ability to work in start-up mode with a positive, flexible, problem-solving attitude and perseverance despite obstacles and ambiguity
- Proficient in time management and prioritization
Tesla Korea는 모든 직원의 건강하고 행복한 직장 생활을 위해 경쟁력 있는 보상 패키지와 더불어 직원에게 다음과 같은 복리후생을 제공합니다.
WELLNESS
- 매해 종합건강검진 제공 및 건강검진휴가 부여
- 독감 예방 백신 접종
- 단체보험: 직원 본인관 배우자 및 자녀 대상
- 전문 상담 프로그램(EAP): 본인 및 가족 포함
- 경조 휴가, 비용 및 용품 지원
- 유급 병가
- 가족 돌봄 휴가
- 육아휴직
- 퇴직연금
- 4대보험 : 국민연금, 건강보험, 고용보험, 산재보험
GROWTH
- 선택적 복리후생
- 장기 근속 포상: Tesla의 특별 선물과 함께 유급 휴가 제공
- 직원 추천 포상금
ENGAGEMENT
- eShop 직원 할인
- 입사 축하 선물
- Tesla 유니폼(일부 특정 직무에만 해당)
Tesla의 정책에 따라 게재된 내용은 사전 통지 없이 변경/철회될 수 있으며 일부 자격 기준이 적용될 수 있습니다.
Tesla Korea provides the following benefits for employees in addition to a competitive compensation package, to foster a healthy and happy work life for all our employees.
WELLNESS
- Annual Medical Check-up with one-day medical examination leave
- Flu Vaccination
- Group Insurance: Including Spouse and Children
- Employee Assistance Program: Counselling program including families
- Congratulations & Condolences leave and allowance
- Paid Sick Leave
- Family Care Leave
- Parental leave
- Defined Contribution Pension Plan
- Social Insurance: NP(National Pension)국민연금, HI(Health insurance)건강보험, EI (Employment insurance)고용보험, OHSI(Occupational health and safety insurance)산재보험
GROWTH
- Flexible Benefits Plan
- Long Service Recognition: Paid leave with special gifts from Tesla
- Employee Referrals
ENGAGEMENT
- eShop Employee Discounts
- Welcome Gift
- Tesla Uniforms (only for certain positions
Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s direction with no prior notice.
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