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Sales - Inside Sales Advisor, Seoul, Korea

Seoul, South Korea (On-site)

Sales - Inside Sales Advisor, Seoul, Korea

2 Hours ago • 3 Years + • Business Development

About the job

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Job Description

Tesla is seeking an Inside Sales Advisor in Seoul, Korea to manage inbound leads, qualify opportunities, and schedule test drives for potential Tesla vehicle customers. Responsibilities include assessing customer needs, providing consultations via phone, email, and chat; managing individual sales pipelines to meet monthly/quarterly goals; partnering with field sales, delivery, and marketing teams; maintaining customer information in the CRM system; and staying up-to-date on product knowledge and industry trends. The ideal candidate will possess 3+ years of experience in a customer-facing role, excellent communication skills, CRM proficiency, and a strong ability to build customer relationships. A university degree or equivalent experience is preferred.

Must have:

3+ years customer-facing experience
CRM system proficiency
Excellent communication skills
Lead qualification and opportunity management
Meeting sales targets
Product knowledge

Good to have:

Experience in the automotive industry
Knowledge of the EV market

Perks:

Annual Medical Check-up
Flu Vaccination
Group Insurance
Employee Assistance Program
Paid Sick Leave
Family Care Leave
Parental Leave
Defined Contribution Pension Plan
Social Insurance
Flexible Benefits Plan
Long Service Recognition
Employee Referrals
eShop Employee Discounts
Welcome Gift
Tesla Uniforms (certain positions)

What to Expect

Inside Sales Advisor’s key role is to contact, answer questions and engage with Tesla’s potential customers about vehicle purchase which also extends to educating and inspiring customers on Tesla’s products, vision and EV industry. The role also aims to generate and qualify the opportunity and schedule test drives to build up purchase pipeline via phone, email and chat.

What You’ll Do

Respond to inbound leads to assess the customer's needs, qualify the opportunity and consultation in a timely and professional manner through phone, email and chat
Schedule Test Drive appointment and manage event RSVPs
Be responsible for individual pipelines to achieve monthly/quarterly sales and delivery goals
Partner closely with the field sales, delivery and marketing team to achieve sales objectives and vehicle order and delivery targets
Utilize a consistent contact process to follow-up, nurture, and close leads generated by web and marketing campaigns
Keep track and maintain the integrity of our customer’ information in Tesla’s CRM system
Maximize phone, email and chat time to adhere to activity metrics
Keep up to date with product knowledge, industry trends, and competitors

What You’ll Bring

3+ years of working experience preferred
University Degree or the equivalent in experience and evidence of exceptional ability in a customer-facing environment
Experience working in a customer-facing role a plus
Ability to work on CRM systems
Ability to engage and build connections with customers: you should be customer oriented with interpersonal and communication skills
Commitment to excellence: attention to quality and details
Ability to work in start-up mode with a positive, flexible, problem-solving attitude and perseverance despite obstacles and ambiguity
Proficient in time management and prioritization

Compensation and Benefits

Benefits

복지제도:

Tesla Korea는 모든 직원의 건강하고 행복한 직장 생활을 위해 경쟁력 있는 보상 패키지와 더불어 직원에게 다음과 같은 복리후생을 제공합니다.

WELLNESS

매해 종합건강검진 제공 및 건강검진휴가 부여
독감 예방 백신 접종
단체보험: 직원 본인관 배우자 및 자녀 대상
전문 상담 프로그램(EAP): 본인 및 가족 포함
경조 휴가, 비용 및 용품 지원
유급 병가
가족 돌봄 휴가
육아휴직
퇴직연금
4대보험 : 국민연금, 건강보험, 고용보험, 산재보험

GROWTH

선택적 복리후생
장기 근속 포상: Tesla의 특별 선물과 함께 유급 휴가 제공
직원 추천 포상금

ENGAGEMENT

eShop 직원 할인
입사 축하 선물
Tesla 유니폼(일부 특정 직무에만 해당)

Tesla의 정책에 따라 게재된 내용은 사전 통지 없이 변경/철회될 수 있으며 일부 자격 기준이 적용될 수 있습니다.

Tesla Korea provides the following benefits for employees in addition to a competitive compensation package, to foster a healthy and happy work life for all our employees.

WELLNESS

Annual Medical Check-up with one-day medical examination leave
Flu Vaccination
Group Insurance: Including Spouse and Children
Employee Assistance Program: Counselling program including families
Congratulations & Condolences leave and allowance
Paid Sick Leave
Family Care Leave
Parental leave
Defined Contribution Pension Plan
Social Insurance: NP(National Pension)국민연금, HI(Health insurance)건강보험, EI (Employment insurance)고용보험, OHSI(Occupational health and safety insurance)산재보험

GROWTH