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Sales Manager, Google Customer Solutions

Sales Manager, Google Customer Solutions

1 Month ago • 8-11 Years • Business Development • Undisclosed

About the job

2 skills required for this role

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communication

innovation

Job Description

The Sales Manager at Google Customer Solutions will lead and develop a high-performing sales team focused on small businesses. Responsibilities include recruiting, training, and motivating the team to achieve ambitious sales targets. The role requires analyzing data, developing client plans, and coaching team members on sales techniques (C-level engagement, objection handling). Success involves ensuring team readiness, fostering a culture of innovation, and driving consistent CRM tracking and data analysis. Fluency in English and Mandarin is crucial for managing client relationships.

Must have:

Bachelor's degree or equivalent experience
8-11 years of experience in advertising/sales
Fluency in English and Mandarin
Team management and development skills
Data analysis and strategic planning
Coaching sales behaviors and C-level engagement

Good to have:

Experience managing diverse teams
Sales operations portfolio management
KPI measurement and execution
Passion for selling and innovation

Minimum qualifications:

Bachelor's degree in Business, related field or equivalent practical experience.
11 years of industry experience in advertising, consultative sales, or business development, or 8 years of experience with an advanced degree.
Ability to communicate in English and Mandarin fluently to manage the client relationships in the area.

Preferred qualifications:

Experience in People management.
Experience in managing performing teams identify, attract and develop diverse, talented people, and create a positive, inclusive team culture.
Ability to be Independent, takes initiative who thrives on immersion in a rapidly changing environment, with problem-solving skills.
Ability to own sales team operations portfolio management, team building, KPI measurement, execution. Ability to model and coach sales behaviors including C-level engagement, effective questioning, objection handling, competitive selling.
Passion for selling with a drive to innovate. Excellent communication skills.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.

Responsibilities

Recruit, retain, motivate and develop a client-facing and performing sales team.
Deliver against ambitious business product targets, grow engagement and client satisfaction for a portfolio of small businesses in an assigned market.
Analyze data, trends, and client performance with your teams to develop plans for customers while tracking activity and provide detailed data analysis weekly, driving consistent CRM tracking.
Model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and selling.
Ensure team readiness to deliver advertising solutions and create a culture of sales innovation and advertiser success on the team.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.