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Country Process Owner

Telangana, India (On-site)

Country Process Owner

3 Weeks ago • 7-12 Years • Human Resource • Undisclosed

About the job

4 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

scalability

hr-compliance

cross-functional

Job Description

The Country Process Owner in Hyderabad or Bengaluru, India, will design and implement operationally compliant HR processes to mitigate compliance risks and optimize efficiency. This role requires a Bachelor's degree and 7+ years of experience in customer-facing roles supporting HR processes, including 5+ years of operations management. Responsibilities include designing hire-to-retire processes, planning service rollouts, coordinating vendors, developing documentation (process maps, training materials), and analyzing data to inform stakeholder decisions. The ideal candidate will have experience with digital transformation in HR, leading complex projects, and working in ambiguous environments. This role demands strong problem-solving, change management, and process design skills, working collaboratively with cross-functional teams to drive alignment.

Must have:

Bachelor's degree in HR/Business
7+ years in client-facing HR roles
5+ years of operations management
India legal & regulatory knowledge
Fluent English communication
Process design & optimization
Compliance risk mitigation
Data analysis & reporting

Good to have:

Data-driven decision making
Google Sheets & Scripts proficiency
Complex project/program management
HR program deployment (Digital Transformation)
Collaboration across multiple teams

Minimum qualifications:

Bachelor's degree in HR, Business or related field, or equivalent practical experience.
7 years of experience in a customer or client-facing role supporting HR/People processes.
5 years of experience managing operations.
Experience in India legal and regulatory requirements for local market HR practices and standards.
Ability to communicate in English fluently in order to collaborate with stakeholders across global teams.

Preferred qualifications:

Experience with data driven approach to decision-making, data analysis, advanced proficiency with Google sheets and Scripts.
Experience with leading complex tactical and operational initiatives.
Experience with leading multiple priority projects in parallel and program managing large-scale complex projects.
Experience in the deployment of HR and People Programs especially with Digital Transformation/ HR Digitalisation.
Ability to work in an ambiguous environment and drive impactful outcomes through collaboration across multiple areas and teams.

About the job

In this role, you will be able to use your problem-solving, change management and process design skills. You are willing to take thoughtful risks, iterate quickly, and are ready to work side-by-side with an amazing team to drive alignment across different functions.

You serve as a process designer for our hire to retire a portfolio of activities and projects. You will be responsible for designing operationally compliant processes to mitigate HR compliance risks and optimize existing processes to address business needs, design and plan the rollout of service changes, coordinate local vendors and work to develop and maintain resource documentation, including process mapping, training materials and knowledge management.

Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.

Responsibilities

Design and execute operationally compliant processes that mitigate HR Compliance risks.
Drive process optimization to enable operational efficiency and scalability to enhance the overall experience.
Lead and manage tactical HR initiatives, ensuring end-to-end process delivery.
Develop comprehensive documentation, analyze data, and create reports and presentations to align cross-functional stakeholders.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.