Senior Consumer Products Logistics Manager

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

Responsibilities

Logistics Management

• Manage all logistics related work including products arriving at the warehouse from manufacturers and products departing to players and B2B customers, by collaborating with the warehouse and logistics vendor through WMS system with proper appointments and delivery process.
• Manage stock allocations based on channels’ needs and order amounts.
• Work with the warehouse on in-warehouse product actions including product processing, assembling, scrapping, surveillance checking, etc.
• Facilitate warehouse billings and 3rd party audits.
• Import and export: work with import and export agencies to facilitate, e.g. goods arriving in China from overseas sites and departing to other countries.
• Facilitate overseas projects from logistics perspective if necessary

Supply Chain Management

• Manage local factories regarding product sampling, productions, delivery to warehouse, product quality controls, etc.
• Work with the team on demand forecasting, product performance tracking, and inventory management.
• Manage local procurement by sourcing/identifying suppliers, negotiating terms and pricing, contracting for raw materials and packagings.

IT/Software Services Management

• Work with our IT/software service vendors to manage China CPX oms systems to provide services on sales/warehouse/product authentication/internal purchasing, and manage systems and sites regular testing, maintenance, and updates.
• Work with the Infotech team and our IT/software service vendors for business info security related projects.

Qualifications

• Bachelor degree or above, major in Supply Chain Management/Logistics
• Minimum 5 years’ supply chain and logistics experience, 3+ years in the field of  e-commerce, offline sales support, and import & export experience.
• Proven experience on leading suppliers such as manufacturers, warehouses, import and export companies, and software owners.
• Proven sourcing capabilities and communication/negotiation experience with suppliers.
• Has a strong understanding of China E-Commerce and offline retail ecosystem.
• Experience in managing quality controls with manufacturers.
• Strong problem-solving skills, including ability to effectively address any issue in collaboration with others as appropriate; able to proactively identify and prevent potential problems.
• Collectible, toys, and other IP based consumer products experience is a plus.
• Overseas logistics support experience is a plus.
• Ability to consult on cross-functional projects to ensure business principles are incorporated.
• Must be motivated, highly organized, flexible, and details & results oriented.
• Excellent verbal and written communication skills in both English and Chinese.
• Proficiency with Microsoft Office Suite.
• Passionate about games by Riot and/or other games is a plus.
• Able to travel when required.

As a Rioter in China, you'll join a team of internationally and culturally diverse professionals that share our prioritization of player experience, rejection of convention and maniacal passion for gaming. 

To reinforce Riot’s collaborative culture in our China offices, we’ve decided to do away with the constraints of traditional hierarchical title structures that are more common in the region. Titles don’t really matter at any of Riot’s offices, but we chose to take this extra step in our China offices to foster a space where teamwork thrives. We believe that removing this constraint will promote individual autonomy, ownership, collaboration, and a focus on results. We promise you won’t need a title at Riot to make an impact.

Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.