As a Customer Success Manager, you'll guide your portfolio of clients toward success by building trusted partnerships, driving product adoption, and fostering long-term value. Your focus will be on creating impactful connections, ensuring retention, and helping customers get the most out of Acceldata. The role involves building relationships, managing customer portfolios, identifying opportunities for increased product usage, providing support, addressing renewal needs, conducting business reviews, and translating feedback into improvements. Collaborating with sales to identify growth opportunities is also crucial.