Senior Manager, Enterprise Risk Management

Job Summary:

As Senior Manager, Enterprise Risk Management (ERM) in our Global Risk organization, you will lead the development and execution of robust second line oversight processes for operational risk for PayPal Europe. Your work will play a pivotal role in shaping and safeguarding the bank’s enterprise risk management framework, and reporting, supporting both management and supervisory engagement while fostering a culture of robust risk management across the institution.

Job Description:

Key Responsibilities

• Serve as the primary contact for operational risk oversight across business lines and functions, to ensure the effectiveness and regulatory alignment of the operational risk management framework.
• Oversee and coordinate operational loss data collection and aggregation, ensuring complete, accurate, and validated reporting in line with CSSF, EBA, and Basel/CRR regulatory requirements.
• Support and facilitate risk assessment process, scenario analyses, and other risk evaluation processes, providing independent challenge and review.
• Contribute to the definition, monitoring, and governance of operational risk appetite and associated metrics, collaborating with relevant teams to ensure they align with strategic objectives and regulatory obligations. Escalate risk appetite breaches and support remediation where necessary.
• Prepare, maintain, and continuously enhance independent second line risk reporting, including trend analysis, emerging risk identification, and key risk indicators for senior management, risk committees, the board, and regulatory authorities.
• Provide clear, well-documented second line oversight and challenge to risk mitigation and remediation plans, as well as review and challenge operational risk policies and procedures established by the first line of defence.
• Actively participate in internal risk governance forums, supporting risk-related discussions and ensuring second line challenge is provided on proposals and risk exposures.
• Ensure ongoing compliance with all relevant CSSF circulars, EBA/ESAs guidelines, and Basel/CRR requirements relating to operational risk management, event data, aggregation, reporting, and risk appetite.

Ideally, you will have

• 12 years of experience in enterprise or operational risk management, preferably within a regulated EU/EEA banking environment and in a second line of defense role, or equivalent.
• Strong knowledge of regulatory standards including CSSF Circulars, EBA/ESAs guidelines, Basel/CRR, and supervisory reporting.
• Demonstrated experience in risk event data collection, risk appetite frameworks, and risk assessments.
• Strong communication skills, ability to manage conflicting priorities and complex projects.
• Master’s degree in economics, business, finance or related field
• Professional certification (FRM, PRM, CERA) strongly preferred.
• Proven ability to work in a dynamic environment, prioritize effectively, and develop strong relationships with internal and external stakeholders.