Senior Product Operations Manager

4 Days ago • 6-8 Years • Product Management • $146,000 PA - $213,000 PA

Job Summary

Job Description

The Senior Product Operations Manager at gTech will lead efforts to generate creative solutions, analyze data to identify improvement opportunities, and improve product feature offerings by providing partner feedback. This role involves designing effective launch programs, managing stakeholders, and influencing cross-functional teams (Product Management, Engineering, Business Solutions). The ideal candidate will have 6+ years of experience with data analysis, systems design, and customer-facing roles, strong communication skills, and the ability to translate technical concepts for non-technical audiences. Responsibilities include identifying gaps, improving product features, designing launch programs, and managing stakeholders to achieve desired outcomes.
Must have:
  • 6+ years data analysis & tools experience (SQL, MySQL, Tableau)
  • 6+ years systems & product design experience
  • Customer-facing communication skills (technical & executive audiences)
  • Lead efforts to improve product feature offerings
  • Lead efforts to design effective launch programs
Good to have:
  • Master's degree in relevant field
  • 8+ years project management and analytics experience
  • 8+ years experience in customer-facing roles
  • Experience with internet products and technologies
  • Experience with data visualization tools
Perks:
  • bonus
  • equity
  • benefits

Job Details


Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 6 years of experience with data analysis and data tools (e.g., SQL, MySQL, Tableau, etc.).
  • 6 years of experience working with systems design and product design.
  • Experience in a customer-facing role, communicating technical concepts and solutions to non-technical and executive audiences.

Preferred qualifications:

  • Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
  • 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
  • 8 years of experience in a customer-facing role.
  • 8 years of experience working with one or more data visualization tools.
  • 8 years of experience in operations management (i.e. process improvement, operational reviews, optimizing workflows, etc.).
  • Experience working with internet products and technologies.

About the job

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our .

The US base salary range for this full-time position is $146,000-$213,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Lead efforts to generate creative ideas to address identified gaps, and influence relevant stakeholders to gain buy-in for implementing proposed solutions.
  • Derive critical insights by analyzing and connecting disparate datasets across the business to unlock opportunities for improvement across product, operations, and knowledge management.
  • Lead efforts to improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering, and Business Solutions teams.
  • Lead efforts to design effective launch programs with partners to ensure that products and feature releases are tested before broad-scale deployment.
  • Independently manage stakeholders and influence to achieve desired outcomes.

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