Senior Revenue Operations Analyst

Description

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. 

We are looking for a Senior Revenue Operations Analyst to join our EMEA Revenue Operations Team, reporting to the senior director of Revenue Operations, EMEA. In this role, you will directly support and interact with sales leadership in an assigned region. You will help the sales leaders by ensuring the sales teams have support with our internal tools, processes, and systems and deliver business analytics and insights to the leaders. Part of this is identifying key trends and KPIs with recommendation solutions to drive sales effectiveness and productivity. You will own the data administration on Salesforce.com, Clari, and Tableau platforms. In addition, you’ll collaborate with many cross-functional teams such as Enablement, Sales Finance, Channel, Marketing, Renewal Operations, Professional Services, and more.  

You’re the ideal candidate if you are a detail-oriented and analytical professional who can manage complex processes and systems and deliver actionable recommendations. You also offer a high degree of focus on data and processes to enable scale, efficiency, and customer-centricity. You have a strong understanding and passion for helping sales teams be more productive in their day-to-day operations. 

• Act as a strategic business partner to an assigned region including joining regional team meetings to understand the region’s challenges as well as deliver business insights through data 
• Own territory management in Salesforce and Clari to ensure data accuracy; work with cross-functional teams to ensure alignment on territory data 
• Partner with Enablement to support the onboarding/offboarding process for the sales teams in your assigned region 
• Lead new hire and sustained training on Salesforce, Clari, quoting, and more; be the main point of contact for the sellers on any system changes that are rolled out 
• Act as the voice of the field for IT enhancements, ensuring we are optimizing our systems; provide feedback on system challenges with proposed solutions 
• Become an expert on the assigned region performance, key metrics, and top initiatives; lead initiatives to actively review and improve sales analytics and dashboards 
• Execute cadence for daily, weekly, and monthly analytics and dashboards and provide proactive, timely, and actionable analytics to sales leaders 
• Become an expert on our quoting tool and assist sales reps with complex quotes 
• Be an active member of the sales operations email distribution list 
• Collaborate with other Sales Operations team members to help document processes 

• 6-8 years of experience in a sales operations, or business analytics role in a high - tech, SaaS company; experience in the networking security industry is a big plus
• Bachelor's degree in a relevant field, STEM education preferred
• Strong understanding and passion for working with & supporting sales teams 
• Proven track record of advanced data analysis and modeling skills in a complex and fast-moving environment 
• Excellent communication, presentation, and interpersonal skills 
• Demonstrated ability to represent data insights and tell the story that makes the data easy to understand 
• Salesforce.com experience is required; Clari/Tableau experience is highly encouraged 
• Previous CPQ experience encouraged 
• Attention to detail and ability to manage multiple tasks and projects 
• Strong intellectual curiosity and continually looking for ways to improve processes and system to accomplish goals 

• Successfully integrated into the team and developed an understanding of the Infoblox GTM strategy and sales leadership requirements 
• Delivering actionable data to the sales teams you support 
• Hosting ad hoc training for Salesforce, Clari, Tableau, and more 
• Building complex quotes and ensuring a smooth PO intake process 

• Integrating your knowledge into representing leading trends and insights of the business 
• Providing recommendations on areas of tools, processes & systems 
• Collaborating with cross-functional teams on key initiatives 
• Lead key initiatives such as territory modeling with the leadership teams